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For the People - By the People

CFI Custom Floors is a company that is deeply rooted in the Edmonton community, with a strong commitment to delivering quality flooring solutions for every budget. Our team of dedicated professionals is dedicated to providing outstanding service, advice, and assistance to our customers. As a locally owned and operated business, we take great pride in establishing and nurturing strong relationships with our customers.

At CFI Custom Floors, we believe that exceptional flooring is the foundation for compelling designs and functionality. We offer a wide range of flooring solutions for both residential and commercial spaces, including hardwood, carpet, linoleum & vinyl, tile & stone, laminate & cork, and luxury vinyl plank. With hundreds of textures and styles available, we have something for everyone. Our commercial lines are renowned for their toughness and durability, while our residential offerings include modern stylings that can handle high traffic demands.

Our Commitment to Quality

We are committed to delivering products that are durable, long-lasting, and of the highest quality. Our professional craftsmanship ensures that every installation is done right the first time, and we stand behind our work with a 1-year service warranty on all standard installations. We offer free consultations within the Edmonton city limits, and our elegant showroom is located at 11577 149 Street NW, Edmonton. Our friendly and professional staff are always available to help you make an informed decision on the best choice of flooring for your budget and lifestyle.

Our Hardwood Flooring Solutions

Hardwood flooring is a popular choice for many homeowners and businesses. Its attractive, timeless appearance adds a sense of permanence to interiors, making it a great choice for both residential and commercial spaces. Hardwood flooring has many benefits, including a high-quality look, strong and durable construction, ease of cleaning, and a great long-term investment. It's also a healthy choice for indoor air quality and can improve acoustics in a room.

At CFI Custom Floors, we offer a wide variety of hardwood flooring options from top brands. Our selection includes both solid and engineered hardwood, as well as a large variety of finishes. Whether you're looking for a traditional, rustic, or modern look, we have something for you. We are committed to helping you make an informed decision on your flooring solutions, and our specialists are always available to answer any questions you may have.

CFI Custom Floors: For the People, By the People

At CFI Custom Floors, we are defined by our people - people working together to provide outstanding service, advice, and assistance. We are a company that is completely focused on offering quality products for every budget, and we strive for complete customer satisfaction with each and every client. If you're in the market for new flooring, come visit our showroom today and see the difference that CFI Custom Floors can make for you.

Reviews
Positive: The company excels in customer service, quality workmanship, and social responsibility, making it a top choice for flooring needs.
Negative: Poor quality of work, communication, and planning in one instance.

Excellence in Customer Service and Quality Workmanship

The majority of the reviews highlight the exceptional customer service and high-quality workmanship provided by the company. Customers appreciated the professionalism, punctuality, and attention to detail displayed by the team, particularly installers such as Steve, Andrew, and Kirby. The positive feedback also includes compliments on the company's reliability, communication, and value for money.

Outstanding Customer Experience

Many customers, such as Mackenzie Bilokraly, John Mcmaster, Zul Premji, and Agnes Blanchette, praised the company for their outstanding customer experience. They appreciated the guidance and advice provided by the team, which helped them make informed decisions about their flooring choices. Moreover, the quick response to queries and the efficient installation process were also highly appreciated.

Social Responsibility and Community Support

Sarah Zhang commended the company for their social responsibility and commitment to the community. Despite being eligible for government loan programs during the COVID-19 pandemic, the company chose not to take advantage of these programs, instead relying on their own resources and strong client base to navigate the economic uncertainty.

One Negative Experience

However, OilCountry G. had a disappointing experience with the company, citing poor quality of work, communication, and planning. This review stands out as an exception amidst the overwhelmingly positive feedback.

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