Trust us to unclog your worries!
At Wiener's Plumbing and Drain Cleaning Inc., we take pride in being Kelowna's #1 plumbing service provider. Our mission is to provide quality plumbing solutions to our residential and commercial clients in the Okanagan Valley with an emphasis on personalized, courteous, respectful, and knowledgeable service. Our vision is to become the company of choice for customers and the employer of choice for apprentice and journeyperson plumbers/gasfitters in the Okanagan.
Our Story
Meet the new owners, the Benoit family! We're a family of five who made the move to Kelowna in 2017 from a small town in Saskatchewan. Dan, the patriarch of the family, had been working at a uranium mill in northern Saskatchewan on a week-in/week-out basis, and it was time for a change. After researching housing and weather, we found opportunity in the Okanagan Valley. We took a leap of faith and made the move, living in a travel trailer for five weeks until we settled into our new home. In January 2018, Dan joined the team at Wiener's Plumbing, and three years later, we realized our dream of buying the business.
Our Services
We offer a wide range of plumbing and drain cleaning services to meet the needs of our clients. From drain cleaning and water heater installation to new construction and renovation projects, we've got you covered. Our team of experienced plumbers and gasfitters are equipped to handle any plumbing challenge, no matter how big or small. We also offer 24/7 emergency services, so you can rest assured that we'll be there when you need us most.
Our Core Values
At Wiener's Plumbing and Drain Cleaning Inc., we operate on a set of core values that guide our actions and decisions. We believe in integrity, innovation, community, exceeding expectations, fun, and development. We respect our clients and team members, and we strive to treat others the way we want to be treated. We're committed to finding creative solutions to plumbing challenges and investing in the personal and professional growth of our employees.
What Our Customers Say
Don't just take our word for it! Our customers rave about our services, and we're proud to share their stories with you. From fixing plugged kitchen sinks to installing new water heaters, we've made a difference in the lives of our clients. We're committed to providing exceptional service and exceeding our clients' expectations.
Customer Satisfaction and Positive Feedback
The majority of customers are extremely satisfied with Wiener's Plumbing service, as evidenced by the numerous five-star ratings. Clients appreciate the prompt arrival of the technicians, the friendly and professional demeanor, and the quality of work performed. Several reviewers mentioned the excellent advice provided on how to prevent future issues, and the professionalism displayed by the staff.
One customer, Darlene Nargang, mentioned the follow-up call after the service, which added to her satisfaction. D. Stewart praised the cleanliness and tidiness of the technician's work, and the care taken to avoid making a mess. Sue Ruiter was grateful for the short notice availability and the quality of service provided by Matt. Jodi Hershmiller, a long-time customer, appreciates the honesty and professionalism displayed by Dan and Crystal.
Praise for Specific Technicians and Services
Technicians like Bob, Matt, and Dan were specifically praised for their excellent work. The customers appreciated the timely and professional service provided by these technicians.
Advice and Solutions Provided
The company's advice on how to prevent future plumbing issues was highly appreciated by customers. The staff's knowledge and expertise in providing solutions to common plumbing problems were highlighted in several reviews.
Negative Feedback and Areas for Improvement
One customer, P. A., had a negative experience with Wiener's Plumbing. The technician, after fixing a shower leak, accidentally chipped the base of the shower but failed to inform anyone. When the customer brought this to the owner's attention, he claimed the chip was already there, which was not the case. This experience shows a lack of integrity and professionalism.
Be the first to review Wiener's Plumbing & Irrigation.
Write a Review
