Your Local Affordable Hamilton Roofing Specialists
At CE Plumbing & Heating, we take pride in being the trusted local plumbers in Kelowna, serving the Okanagan region. Our team of skilled professionals is dedicated to delivering exceptional plumbing and heating services paired with world-class customer support. We believe that courtesy and professionalism are essential tools in our belt, allowing us to provide better plumbing repairs, maintenance, and installations to our clients.
Our Services
Our team of experts offers a wide range of services to meet your plumbing and heating needs, including:
Plumbing Services
- Emergency plumbing repairs
- Fixture replacement and installation
- Plumbing repairs and maintenance
- Water heater repair and replacement
- Water line repairs and replacement
- Toilet installation and repair
- Tankless water heaters
- Plumbing video camera inspection
Heating Services
- Furnace installation and repair
- Furnace maintenance and maintenance
- Water heater repair and replacement
- Heating repairs and maintenance
- Gas fireplace installation and repair
- Heat pumps installation and maintenance
- Air conditioning installation, maintenance, and repair
- Gas fitting and repair
Commercial Services
- Commercial plumbing and HVAC services
- Commercial plumbing repairs and maintenance
- HVAC installation and maintenance
- Commercial water heater repair and replacement
- Commercial gas fitting and repair
What Sets Us Apart
At CE Plumbing & Heating, we pride ourselves on providing exceptional customer service, prompt response times, and expert workmanship. We understand that a plumbing or heating emergency can be stressful and inconvenient, which is why we're available 24/7 for your convenience. Our team of licensed and insured professionals is committed to providing solutions tailored to your unique needs.
Our Promise
At CE Plumbing & Heating, we guarantee 100% satisfaction with our services. We're committed to delivering prompt, courteous, and expert service to ensure your complete satisfaction. We're proud to be recognized as the top-rated plumbing and heating company in the Okanagan region.
Overall Impressions
The reviews of CE Plumbing and Heating span a range of ratings, from 1 to 5 stars. Customers have had varying experiences, with some praising the company for their prompt, considerate, and thorough service, while others have expressed frustration and disappointment.
Professionalism and Quality of Service
Some reviewers have commended the company for their professionalism, citing excellent communication and timely resolution of issues. For instance, Lux Homes, a property development company, has used CE Plumbing and Heating multiple times and praised their expertise, professionalism, and reliability. Kimberly Thomas, a property owner, has also expressed gratitude for their after-hours assistance and rapid response to her heating and cooling issues.
On the other hand, some reviewers have criticized the company for their communication and quality of service. Harvey Sterling, a customer who initially left a negative review, has since withdrawn his review after CE Plumbing and Heating offered a refund and explained the situation. Jing Fu, another customer, had a negative experience with CE Plumbing and Heating, including being charged extra for their services and having their credit card information mishandled.
Communication and Transparency
Several reviewers have expressed dissatisfaction with CE Plumbing and Heating's communication and transparency. W. Fri, a customer who received a quote from the company, felt that they were not provided with clear information about the services needed and the costs involved. He also felt that the company was unclear about the scope of work and the estimated time frame for completion.
Pricing and Value
Some reviewers have criticized the company for their pricing, citing excessive costs for services. W. Fri, for example, was shocked by the quote he received from CE Plumbing and Heating, which included a $94 dispatch fee, a $309 removal of the old toilet, and a $430 installation of the bolt-down flange. He ultimately chose to hire a different plumbing company that offered a lower quote and a better value for the services provided.
Conclusion
While CE Plumbing and Heating has received praise for their professionalism and quality of service, some customers have expressed disappointment and frustration with their experience. The company's communication and transparency have been criticized by some reviewers, and their pricing has been deemed excessive by others.
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