Business Details
18 Years
experience
Emergency
services
Full-Service Veterinary Care in Kincardine
Queen Street Veterinary Service is a full-service veterinary hospital dedicated to providing exceptional animal care in Kincardine and surrounding areas. Established in 2008, we combine advanced medical expertise with compassionate, personalized service to ensure the well-being of pets at every life stage. Our team of experienced veterinarians and technicians prioritizes preventive care, early disease detection, and comprehensive treatment plans tailored to individual needs. We maintain the highest standards in medical, surgical, and dental care while fostering a welcoming environment that reduces stress for both pets and owners. Our commitment to community extends through educational resources, 24/7 emergency support via partnerships, and telemedicine consultations to ensure continuous care.With over 15 years of local service, we treat every patient as part of the family, emphasizing transparency, ethical practices, and client education. Our facility offers diagnostic imaging, anesthesia monitoring, soft tissue surgery, and specialized services like chiropractic care for animals. We actively collaborate with regional veterinary professionals to enhance emergency response capabilities and maintain operational excellence. By integrating modern technology with traditional care values, we strive to be the trusted partner in pet health management for Kincardine residents.
Services
Preventive Services
Wellness Vaccinations
Health Screening
Medical Services
Surgical Services
Anesthesia Monitoring
Telemedicine Consultations
Details
- Year established: 2008
Highlights and features
- We offer 24/7 emergency triage support through VetWise partnerships
- Our team includes certified veterinary chiropractic specialists
- We provide telemedicine consultations with Ontario-based veterinarians
- Our hospital maintains rigorous standards in surgical and anesthetic protocols
- We emphasize preventive care with customized wellness programs
What people say
Friendly, helpful staff
Knowledgeable doctors
Little-to-no wait time
Fair price points
Compassionate caregivers
Services
Preventive Services
We provide comprehensive parasite prevention programs protecting against fleas, heartworm, and ticks. Our protocols adapt to seasonal risks and pet lifestyles, ensuring year-round protection through customized treatment plans. Regular preventive care reduces long-term health risks and veterinary costs.
Wellness Vaccinations
Age-specific vaccination schedules protect pets from common infectious diseases. Puppies, kittens, adult, and senior pets receive tailored immunization plans based on risk factors, lifestyle, and provincial health regulations to maintain optimal immune function.
Health Screening Tests
Pre-surgical bloodwork and 4Dx testing detect heartworm, Lyme disease, and internal parasites. Our in-house diagnostics enable rapid assessment of organ function, blood chemistry, and infectious disease status for timely treatment decisions.
Medical Services
Comprehensive medical management includes dermatology, dentistry, radiology, and chronic disease treatment. Our facility handles complex cases with digital imaging, dental prophylaxis, and specialized treatment protocols administered by experienced veterinary professionals.
Surgical Services
We perform spaying, neutering, and soft tissue surgeries using modern anesthetic monitoring. Pre-operative assessments, pain management protocols, and post-operative care ensure patient safety and comfort during recovery from routine and emergency procedures.
People
Dr. Heather Swanson
Owner/Veterinarian
Graduated from Ontario Veterinary College in 2008 with chiropractic certification. Founded Queen Street Veterinary Service in 2009 after establishing Gordon Lake Veterinary Clinic. Active community member with three children and two pets.
Vicki
Hospital Manager
Veterinary technician graduate from Seneca College (1995). Joined in 2016 with extensive Toronto-area experience. Manages daily operations while caring for six hens, two cats, one rooster, and a dog.
Jennifer
Practice Manager
Original 2009 receptionist promoted to manager in 2013. Former dairy farmer with Pipe Major role in Kincardine Pipe Band. Oversees clinic operations and client relations with two pets at home.
Jaclyn
Registered Veterinary Technician
Georgian College graduate (2010) who joined during co-op placement. Provides technical support for medical procedures and patient care while maintaining strong client communication standards.
Stacey
Veterinary Technician
Ridgetown College graduate (2011) specializing in feline care. Builds rapport with patients through gentle handling techniques and contributes to team cohesion in daily clinic operations.
Questions
What emergency services do you offer after hours?
We provide 24/7 triage support through VetWise RVTs. Life-threatening cases connect to on-call veterinarians, while stable patients can schedule virtual consultations.
How can I schedule a routine appointment?
Request appointments online or call (519) 396-3647 during regular business hours (Monday-Friday 9:00am-5:00pm).
What payment methods do you accept?
We accept credit cards, debit cards, cash, and e-transfers. Cheques and payment plans aren't available for emergency services.
Do you offer telemedicine consultations?
Yes, after-hours virtual consultations cost $150 + HST with $30 for medication prescriptions, conducted by Ontario-licensed veterinarians.
What preventive care services do you recommend?
We emphasize parasite prevention, age-specific vaccinations, and regular health screenings to maintain long-term pet wellness.
Are there specialized services available?
Dr. Heather Swanson offers certified chiropractic care for small and large animals as part of our comprehensive treatment options.
