At Southampton Pet Hospital, we take pride in being a trusted and compassionate veterinary care provider in Saugeen Shores, Ontario. With over 30 years of experience, our highly skilled and dedicated staff have been committed to providing the highest quality veterinary care to the people and their loving pets in Southampton and the surrounding areas.
Our History
Established in 1980 as the area's first exclusive small animal practice, we have continued to focus on excellence in small animal medicine and surgery, ensuring that our patients receive the best veterinary care available. Our commitment to education, both for our staff and our clients, has enabled us to stay at the forefront of veterinary care, providing the latest treatments and technology to our patients.
Our Services
We offer a comprehensive range of veterinary medical services, including routine wellness care, complex surgery, endoscopy, and ultrasound-guided biopsy. In addition to these services, we also provide a stray care program through our Angel Fund, which has granted a new lease on life and a new loving home to approximately 100 animals per year. Our online store allows pet owners to browse and shop for their pets from the comfort of their own home. We also provide parasite prevention options, wellness testing, and personalized nutrition advice for pets.
Our Philosophy
We believe in treating pets and their owners as members of our own family, with friendly service and compassionate integrity. Our focus is on educating our clients, enabling them to make informed decisions regarding their pets. We believe that the ongoing continuing education of our staff, combined with the latest treatments and technology, allows our patients to receive the best veterinary healthcare available.
Our Commitment
Our commitment is to provide the highest quality veterinary care and service to our patients and their owners. We strive to form a team with our clients, working together to help their pets enjoy a long, happy, and healthy life. We look forward to meeting you and your animal companion soon!
General Review Overview
The Southampton Pet Hospital has received a mix of reviews, with some customers praising their excellent service and others expressing dissatisfaction with the staff's attitude and response to emergencies.
Positive Feedback
Customers appreciate the clinic's helpful staff, professional care, and reasonable prices. They have had positive experiences with the vet and staff, including Destiny, who was mentioned for her excellent service. The clinic's diagnostic equipment and ability to care for exotic pets are also notable strengths. The staff's kindness and compassion during difficult times, such as pet emergencies and end-of-life situations, have been particularly appreciated.
Negative Feedback
However, some customers have had negative experiences, particularly with the receptionist's rudeness and refusal to assist non-clients. There have also been issues with the clinic's policy on refunds for unused medication, which has led to dissatisfaction among some clients.
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