Be warm. Feel the glow. Love your Fireplace
Welcome to The Fireside Group, your one-stop shop for all your fireplace needs in Central Ontario. With over 30 years of experience in the fireplace industry, we pride ourselves on our knowledge and expertise in providing warmth and beauty to your home. Our selection of gas, electric, and wood fireplaces is unparalleled, and we are committed to making warmth affordable and easy to install for our customers.
At The Fireside Group, we understand the importance of finding the right fireplace that suits your space and complements your decor. We have a vast selection of modern and traditional styles, and our knowledgeable staff are here to help you find the perfect fit. Whether you're in a small condo, a family home, or a lakeside cottage, we have the right fireplace for everyone.
Our Services
At The Fireside Group, we offer a range of services to make it easy for builders, renovators, and homeowners to order, install, and customize our high-performance products. Our fireplace installation services are unparalleled, with our team of experts available to provide customized solutions for your specific needs. We also offer residential and commercial masonry services, as well as gas line installation and masonry restoration.
As an essential service, we are open Monday to Friday from 9 am to 3 pm, and we are available by phone or email for general sales inquiries. We encourage you to visit our showroom and see our vast selection of fireplaces, mantels, and accessories.
Gas Fireplaces
Our gas fireplaces are the epitome of convenience and luxury. At the click of a button, you can enjoy a cozy and warm atmosphere in your home. Our selection of gas fireplaces includes the Superior GAS model DRT63ST, which boasts a heat output of 40,000 - 60,000 BTU. Our gas fireplaces are designed to be energy-efficient, safe, and easy to use.
Wood Fireplaces
There's nothing quite like the ambiance of a wood-burning fireplace. Our selection of wood fireplaces includes the best inserts and surrounds, and we have a wide range of wood types available to complement your decor. At The Fireside Group, we believe that every fireplace should have a wood pile, and we're here to help you find the perfect fit.
Electric Fireplaces
Electric fireplaces are a convenient and easy option for heating your home. At the click of a button, you can have your room toasty and warm. Our selection of electric fireplaces includes a range of styles and designs, and we're sure to have the perfect fit for your space.
At The Fireside Group, we're proud to be a supplier of top-of-the-line fireplace brands, including Superior Fireplaces, Bellfires, Savannah Fireplaces, Napoleon Fireplaces, and Dimplex Fireplaces. We're committed to providing affordable warmth and exceptional service to our customers, and we look forward to helping you find the perfect fireplace for your home.
Overall Review
The Fireside Group has received a mix of positive and negative reviews from its customers.
Positive Experiences
- Many customers praised the company's sales team, particularly Miklane, for being friendly, helpful, and knowledgeable.
- The selection of fireplaces and prices were also mentioned as positives.
- Some customers had a smooth experience from purchasing to installation.
Negative Experiences
- Some customers reported poor customer service, with sales representatives not returning calls or emails.
- A few customers experienced issues with their fireplaces, such as faulty products, incorrect models, and lack of features.
- Some customers felt that the company did not stand behind their products and did not provide adequate support after the sale.
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