Create Your Legacy, One Piece at a Time.
A Commitment to Quality & Professionalism
A.J. Towing has been proudly serving the Chilliwack community since 2003, providing reliable and responsive towing and roadside assistance services. Our team of experienced professionals is dedicated to delivering exceptional customer service, prioritizing integrity, efficiency, and reliability in all that we do.
Towing & Recovery Services
We offer a comprehensive range of towing and recovery services to meet your diverse needs:
- Heavy Towing & Recovery: Equipped with a 35-ton wrecker, we can handle all your towing and recovery needs, from light vehicles to large equipment and containers.
- 24/7 Emergency Services: Available 24/7, we're always ready to respond quickly in case of emergencies, whether you're stranded on the roadside or require assistance with a breakdown.
- Versatile Deck Services: We understand the unique needs of classic and modified vehicles, and offer specialized services such as air bag suspension and extended cab options.
More Than Just Towing
At A.J. Towing, we go beyond just towing vehicles. We offer:
- Take Me Home Service: Avoid costly DUI charges and dangers by requesting our reliable Take Me Home service, available not just for holidays.
- Comprehensive Deck Services: From unlocks and boosts to tire changes and air bag suspension, we're equipped to handle various situations.
Our Values
The core values that guide our operations are:
- Integrity & Professionalism: Our drivers maintain the highest standards of personal integrity and professionalism.
- Honesty & Courtesy: We treat every customer with respect and courtesy, offering clear and upfront communication.
- Efficiency & Reliability: We prioritize efficiency without compromising safety, ensuring timely responses and prompt service.
Contact Us Today
For reliable, responsive, and professional towing services in Chilliwack, choose A.J. Towing. Contact us today for a quote or further information.
Problems with Customer Service
Several customers have reported issues with the customer service team at AJ Towing. One reviewer, Trena Myers-Harriott, had a disastrous experience where the customer service representative hung up on her while discussing damages to her trunk. The service representative was defensive and unhelpful, leading the customer to demand a full report about the damage. Another reviewer, Jammes C., had a similar experience, citing that the representative refused to explain the towing process for an electric vehicle.
Positive Experiences with Towing Services
On the other hand, many customers have reported excellent experiences with the towing services provided by AJ Towing. Several reviewers praised the promptness and professionalism of the drivers, with one reviewer citing that the driver went above and beyond to help get their truck out of a tight spot. Another reviewer was impressed with the prices and service, stating that it was "the best towing experience I've ever had."
Price and Payment Issues
Several reviewers have reported concerns about prices and payment issues. One reviewer, Emilee Shpeley, was charged an additional $30 on top of the initial quote, which was not disclosed over the phone. Another reviewer was told that the company only accepts credit or cash, which made it difficult for them to pay.
Miscellaneous Issues
A few reviewers have reported miscellaneous issues, such as a reviewer who was unable to get help on the weekend and another who had to wait a long time for a response.
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