Building trust and value through genuine and meaningful connections.
At C W Automotive & Towing, we are proud to be your premier tow truck company in Chilliwack, BC, and surrounding areas. Our team of experts is dedicated to providing the most professional, affordable, and enjoyable experience possible, even in the most stressful situations. With over thirty years of experience in the industry, we have honed our skills to provide a wide range of services that cater to your every need.
Our Services
Our tow truck services are designed to be reliable, efficient, and affordable. We offer 24-hour towing, car removal, car unlock service, roadside assistance, 4x4 recovery, car repair, and tune-ups. Our versatile towing services also include truck repair, motorcycle towing, RV towing, and engine diagnostic. Whether you're in need of a simple jumpstart or a complex repair, our team of experts is here to help.
Our Commitment
At C W Automotive & Towing, we are committed to changing the image of the towing industry by elevating the level of professionalism and customer service provided to our clients. We strive to provide the most competitive rates in town, while ensuring that our services are always reliable and efficient. Our team is dedicated to providing the fastest response times, ensuring that you're back on the road in no time.
What Sets Us Apart
What sets us apart from other towing companies is our commitment to excellence and our dedication to our customers. We take pride in our over thirty years of experience, our professional and reliable services, and our affordable rates. We are proud to serve the communities of Abbotsford, Agassiz, Aldergrove, and Chilliwack, and we look forward to serving you.
Poor Customer Service and Unprofessionalism
Several customers have reported encountering unprofessional and rude service from Paul's Towing Company. One reviewer, Birkley Valks, was treated poorly on the phone and was ridiculed for seeking help with a car problem. Another reviewer, Linden Ehrenberg-Smith, had a terrible experience with the owner, citing a terrible attitude, overpricing, and a lack of professionalism.
Towing and Customer Service
On the other hand, many customers have had positive experiences with Paul's Towing Company. Several reviewers praised Paul's excellent customer service, quick response times, and fair prices. Jamie Rennie and Dean Maier were happy with the help they received from Paul's company, which included assistance with towing and car troubles. Ziazan Renaerts was impressed with the fast service and amazing assistance she received, while Cody Robertson commended Paul's employees for their confidence and reliability. Carol S. was pleased with the service she received from Paul, who helped her get her keys out of her locked car.
Unreliable and No-Show
Unfortunately, some customers have reported issues with the company's reliability. Robert D. had to wait for 2 days for the tow truck to arrive, only to have it not show up at all. This experience led him to give the company a 1-star rating.
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