Trust us to deliver on time, every time!
At Star Courier Express, we take pride in being a Canadian-owned and operated company with over 35 years of experience in providing personalized delivery services to the Hamilton and Golden Horseshoe Region. Established in 1982, our team is dedicated to delivering exceptional service tailored to the needs of each individual customer. We cater to a wide range of industries, including manufacturing, aerospace, air freight, advertising, healthcare, printing, information technology, legal, and banking and finance.
Our History
Since our inception, we have built a reputation for reliability, dependability, and quality service. We understand the importance of timely delivery, which is why we offer same-day, rush, and overnight delivery services to meet the unique needs of our clients. Our commitment to personalized service sets us apart from our competitors, and we strive to build long-term relationships with our clients based on trust, reliability, and exceptional service.
Our Services
At Star Courier Express, we offer a comprehensive range of delivery services, including:
- Same-day delivery in Hamilton and surrounding areas
- Rush and overnight delivery services
- Business-to-business service
- Canada customs bonded carrier
- Delivery of documents, packages, crates, and machinery
- Fully bonded and insured services
- Signed proof of delivery available upon request
- Cargo insurance options
What Sets Us Apart
We pay our drivers hourly, ensuring personalized service and a commitment to our clients. When you call us, you'll connect with a live, friendly customer service representative, not a recording. Our experienced drivers are fully bonded and insured, and we provide signed proof of delivery upon request. With over 30 years of dependable service, we're confident that you'll be pleased with the quality of service we provide, whether you're shipping something large or small.
Problems with Courier Service
The majority of the reviews mention issues with the professionalism, quality, and value of Star Courier's service. One of the complaints is that the company only serves current customers, leaving new businesses or individuals in a difficult situation.
Poor Customer Service
Many reviewers have experienced poor customer service from Star Courier, including unfriendly receptionists who are not willing to assist them. The company's representatives seem to be uninterested in helping customers, which can be frustrating and unprofessional.
Disappointing Experience
The experience of dealing with Star Courier is often disappointing, with many customers feeling like they are not treated with respect or professionalism. The company's rigid policies and unfriendly staff can make it difficult for customers to resolve their issues.
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