Trust us to get the job done right!
At Town Eye Care, we are dedicated to providing exceptional eye care services to the community of Waterdown and surrounding areas. Our team of experienced optometrists and friendly staff are committed to delivering personalized care and attention to each patient, ensuring that every individual receives the best possible eye care experience.
Our Story
Our story began with a vision to provide high-quality eye care services that cater to the unique needs of each patient. We believe that every individual deserves to see the world with clarity and precision, and we strive to make that a reality. With state-of-the-art equipment and a passion for delivering exceptional care, we have established ourselves as a trusted and reputable eye care provider in the community.
Our Services
At Town Eye Care, we offer a comprehensive range of eye care services designed to meet the diverse needs of our patients. Our services include optometry bookings, retinal imaging, eye exams, contact lens fittings, and eyewear consultations. We also participate in the Eye See Eye Learn program, which provides free eye exams and glasses to children in need.
Retinal Imaging
We are proud to offer the latest in retinal imaging technology, courtesy of Optos. This advanced technology allows us to image more than 80% of the retina in a single capture, enabling us to detect and diagnose ocular pathology with greater accuracy and precision. Our state-of-the-art laboratory ensures that all lenses are cut and finished to the highest standards, ensuring that our patients receive the best possible outcomes.
Gift of Sight
At Town Eye Care, we believe that everyone deserves to have a clear vision for life. That's why we offer exclusive pricing on prescription eyewear when you have a complete eye exam with retinal imaging. This initiative is designed to help more people in the community get screened for eye disease and receive the eye care they need.
Our Laboratory
Our state-of-the-art laboratory is equipped with the latest technology, enabling us to manufacture high-quality lenses with precision and speed. Our award-winning lens offerings are designed to exceed every expectation, and our team of skilled technicians ensures that every pair of glasses is crafted with care and attention to detail.
Exceptional Service and Expertise
Town Optical has received numerous 5-star reviews from satisfied customers. Many have praised the clinic's staff for their exceptional customer service, professionalism, and attention to detail. Doctors Mark Jamieson and Sayer have been commended for their expertise and dedication to providing outstanding eye care.
Urgent Situations Handled with Care
One customer, H. V., credits Dr. Jamieson with saving their sight after they were diagnosed with a retinal issue. The doctor's quick response and thorough examination ensured that the customer received prompt and effective treatment, which prevented potential loss of vision.
Excellent Care for Eye Emergencies
Mike Slater's review highlights Dr. Jamieson's exceptional care when dealing with an emergency - in this case, a small object stuck to his eye. The doctor went above and beyond to ensure the customer received the best possible treatment.
Personalized Service and Attention to Detail
Several reviewers have praised Andrew, a member of the clinic's staff, for his exceptional service and attention to detail. Shelbi Jones notes that Andrew was helpful in selecting her glasses and even picked out the ones she ultimately chose. Lynn Steplock credits Andrew with ensuring that her high-index prescription was accurately filled.
Professionalism and Expertise
Geoff Shaw has been a long-time customer of Town Optical and has always received top-notch service. He praises the clinic's staff for their professionalism, helpfulness, and attentiveness. Lenore Sexton and Donna Graham have also had positive experiences with the clinic, citing the office's welcoming atmosphere, friendly staff, and expert care.
Re-establishing Trust
Aren Tuk initially had a negative experience at Town Optical due to a long wait time. However, after re-visiting the clinic and meeting with Dr. Jamieson, they were impressed with the doctor's professionalism and courtesy. Several reviewers have commented on the clinic's commitment to building a strong relationship with each patient.
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