Protecting What Matters Most, Together.
At Halwell Dumfries Mutual Insurance Company, we're dedicated to providing exceptional insurance services to our clients. With over 160 years of combined experience, our team of trusted brokers and agents are committed to offering personalized quotes and services that cater to your unique needs. As a mutual insurer, we operate differently from large corporate insurers, putting our clients at the forefront of everything we do.
Our Story
On January 1st, 2024, Halwell Mutual and Dumfries Mutual united to create a new era in insurance excellence. With shared legacies deeply rooted in community service and a commitment to protecting what matters most, our combined strength ensures a trusted, reliable, and enhanced experience for our clients.
Our Services
We offer a comprehensive range of insurance products, including home, auto, commercial, farm, contractor, and bundled policies. Our team of experienced agents and brokers will work with you to understand your unique needs and provide tailored solutions to ensure you have the right coverage. From residential insurance to commercial and farm insurance, we've got you covered.
Why Choose HD Mutual?
As a mutual insurer, we're committed to putting our clients first. You have a voice, and your opinions matter. By choosing HD Mutual, you'll have direct access to your agent or broker, and you'll be supporting your local community. Our goal is to provide you with coverage you can count on, and we're dedicated to making a positive impact in the communities we serve.
Meet Our Team
Our team of experienced agents and brokers are dedicated to providing exceptional service and personalized quotes. From Terry Betzner to Colleen Kiriakos, our team is committed to helping you find the right insurance solutions for your unique needs.
Overall Impression
The reviewers have expressed a positive sentiment towards Dumfries Mutual Insurance Company, praising their agents, customer service, and policies.
Agent Performance
The reviewers have consistently praised the performance of Dumfries Mutual's agents, including Colleen Kiriakos, Christina George, and Glen. They have been described as professional, helpful, and responsive to customers' needs.
Policies and Rates
The reviewers have appreciated the clear and concise policies offered by Dumfries Mutual, as well as the competitive rates. They have also praised the company's ability to provide personalized service and tailored solutions to their insurance needs.
Claims Process
While some reviewers have had positive experiences with the claims process, others have expressed frustration and disappointment. One reviewer was unhappy with the way their claim was handled, while another was refused renewal after making a claim.
Customer Satisfaction
The majority of reviewers have expressed high satisfaction with Dumfries Mutual, citing trustworthiness, fairness, and reliability as key factors. They have also praised the company's commitment to customer service and support.
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