Where Quality Meets Exceptional Service
Naylor's Home Services is a renowned home improvement company based in Windsor, Ontario, with a rich history dating back to 1882. Our commitment to quality products and exceptional service has earned us a trusted name in the industry. As a one-stop-shop for all your home renovation needs, we offer a comprehensive range of services, including kitchen design, bathroom renovations, flooring installation, and more.
Our Services
At Naylor's Home Services, we understand that every home is unique, and every homeowner has distinct needs and preferences. That's why we offer customized solutions tailored to meet your specific requirements. Our team of experienced designers, carpenters, and installation experts will work closely with you to bring your vision to life. From designing your dream kitchen to renovating your bathroom, we'll guide you through every step of the process, ensuring that your project is completed on time, within budget, and to your exact specifications.
Our services include:
- Kitchen design and installation
- Bathroom renovations and installation
- Flooring installation and supply
- Repair and maintenance services
- Retail sales of kitchen, bath, and flooring products
Our Story
James Naylor and his son, Charles, established Naylor Cooperage Stock Mills in 1882, marking the beginning of our journey. Over the years, our business has evolved, adapting to the changing needs of our customers. Today, we are proud to be a trusted name in the home improvement industry, dedicated to providing exceptional quality products and services to our valued customers.
Our Mission
At Naylor's Home Services, our mission is to build and maintain a reputation based on quality products and services. We strive to provide our customers with the highest level of service, ensuring that their home renovation projects are completed to their satisfaction. Our goal is to build long-term relationships with our customers, founded on trust, reliability, and exceptional quality.
Customer Reviews Summary
The reviews show a mixed sentiment towards Naylor's Kitchen and Bathroom Fixtures. Some customers had a positive experience, praising the quality of the products and the service provided. For instance, Jen Jasperbri Yahoo Ca and Monica Home both gave a 5-star rating, appreciating the professionalism and responsiveness of the staff. Similarly, Brittany & Keith enjoyed working with the team and appreciated the quality products at decent prices.
However, other customers had a negative experience, mainly due to poor customer service and communication issues. For example, J. Smith, Robert Beneteau, and Michael Poirier all gave a 1-star rating, complaining about not being able to get in touch with the company to resolve issues or follow up on orders. Hajar Fatemi and Jamie Gravel also had poor experiences, feeling disrespected and ignored by the company.
Joanne Ennever gave a 2-star rating, having a somewhat positive experience initially but being disappointed with the lack of follow-up when an issue arose. On the other hand, Christina Calleja Falconer had a very positive experience, appreciating the knowledge and attention to detail provided by the staff.
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