At Cottman Transmission and Total Auto Care, we take pride in being your one-stop-shop for all your transmission and auto repair needs. With a rich history dating back to 1963, we have built a reputation for providing quality transmission and general automotive repairs at competitive prices. Our mission is to serve the transmission and auto repair needs of all customers in the communities where our centers are located, and our goal is for our customers to recommend us to others.
Our Services
We specialize in transmission repair and services for cars, trucks, and RVs, both foreign and domestic. Our highly trained technicians recognize the importance of your car's speedy recovery and work diligently to expedite the repair process. We offer a wide range of transmission services, including transmission repair, rebuilt transmissions, transfer case repair, transmission coolers, and transmission flush. In addition to transmission services, we also provide general auto repair services, including engine performance, electrical systems, brakes, suspension, and steering. We are equipped to handle any issue that may arise, from routine maintenance to complex repairs.
Our Vision and Mission
Our vision is to provide quality transmission and general automotive repairs at competitive prices, with our success being built from repeat customers who trust the service we provide. Our mission is to be in business to serve the transmission and auto repair needs of all customers in the communities where our centers are located. We strive to build on our 50+ year reputation through the quality of service provided, and we operate with the highest level of honesty.
Our Service Assurance
At Cottman Transmission and Total Auto Care, we are committed to being fair and honest in our dealings among ourselves, our customers, our vendors, and our community. We continue to keep updated on the latest transmission, auto repair, and vehicle technologies to assure we provide a superior level of auto repair service. Our service assurance is to provide quality transmission and general automotive repairs at competitive prices, and we stand behind our work.
Unreliable Transmission Repairs
Several reviewers have reported negative experiences with Cottman Transmission, citing issues with transmission repairs, poor workmanship, and unprofessional behavior. Many customers have complained about the shop's inability to fix their transmission problems, with some even reporting that the repairs made things worse.
Unreliable Workmanship
Reviewers have reported instances of shoddy workmanship, including incorrectly installed parts, broken components, and ignored warranty claims. Some customers have even claimed that the shop intentionally charged them for unnecessary repairs or failed to fix the original problem.
Lack of Professionalism
Customers have reported poor communication, ignored phone calls, and unprofessional behavior from the shop's staff. Some reviewers have even accused the shop of lying about the extent of the repairs needed or the cause of the problem.
Positive Experiences
On the other hand, a few reviewers have reported positive experiences with Cottman Transmission, citing quick assessment, reasonable prices, and professional service. These reviewers have expressed satisfaction with the shop's work and have stated that they will return for future vehicle needs.
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