Building Strong Foundations, One Concrete Project at a Time.
Who We Are
Thomas Flooring has been serving Burlington, Ontario and surrounding areas for over 25 years. We are a family-owned and operated business with a deep-rooted commitment to providing exceptional flooring solutions to both residential and commercial clients. We take pride in offering a wide selection of quality flooring products and unparalleled customer service.
Our Expertise
Thomas Flooring offers a comprehensive range of services, encompassing:
- Complete Flooring Service: We handle everything from consultation and measurement to installation and post-installation care.
- Supply & Installation: We supply and install a diverse range of flooring materials, including hardwood, engineered tile, laminate, vinyl planks, and cork.
- Commercial & Residential Flooring: We cater to both residential and commercial flooring needs, ensuring the perfect solution for every project.
Why Choose Thomas Flooring?
Our commitment to excellence is reflected in:
- Professional Installation: Our team of experienced installers is highly skilled and meticulous, ensuring flawless and efficient installations.
- Customer-Focused Service: We prioritize open communication and maintain transparent pricing with no hidden fees.
- Wide Selection: With a diverse range of materials and finishes to choose from, we guarantee you'll find the perfect flooring for your project.
Experience the Difference
Visit our showroom and experience the Thomas Flooring difference firsthand. Our friendly staff is always happy to answer your questions, provide personalized recommendations, and offer a no-obligation quote for your project. We proudly carry a wide selection of brand-name products and are an authorized Shaw Flooring Gallery Store.
Join Our Satisfied Clients
Our portfolio of satisfied clients is a testament to our dedication and quality. Read their testimonials to discover how Thomas Flooring has transformed their homes and workplaces with stunning new flooring.
Excellent Experience
Thomas Flooring has received high praise from its customers, with many reviewers stating that their sales and service are top-notch, and the installation crew is exceptional. The store is prompt with quotes, sets installation dates, and arrives on time, finishing the job promptly and with excellent results.
Customer Satisfaction
Many customers have praised Thomas Flooring for their excellent customer service, knowledgeable staff, and beautiful floors. Some have even returned to the store for future flooring projects, citing the store's personalized service, flexible solutions to installation challenges, and excellent quality of flooring.
Installation Issues
However, not all reviews have been positive. One reviewer, Nick Marchioli, had a poor experience with Thomas Flooring, citing delays, issues with installation, and poor customer service. He claims that the store focused too much on deposits and payments, rather than getting the job done right.
Quality Concerns
Another reviewer, Aivo Veel, had an issue with the quantity of flooring provided, stating that they had leftover flooring and were not allowed to return it. However, the reviewer did mention that the quality of the Tosca flooring was better than the Bruce oak they had originally ordered.
Negative Experience
Nick Marchioli's review highlights some negative aspects of Thomas Flooring, including poor communication, focusing too much on deposits and payments, and a lack of customer service.
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