Quality Without Compromise
At the Hardwood Flooring Stores, we are proud to be a family-owned business with over 70 years of experience in the hardwood flooring industry. Our family has been dedicated to providing exceptional products and services to our customers, and we are committed to continuing this tradition.
Our History
Our story began in 1950 when our founder, Ron Ander, started a small business with a passion for hardwood flooring. Over the years, our family grew the business through hard work, dedication, and a commitment to customer satisfaction. Today, we are proud to be one of the largest and most respected hardwood flooring retailers in the industry.
Our Mission
Our mission is to provide our customers with the highest quality hardwood flooring products, exceptional customer service, and expert advice. We strive to make every customer feel valued and appreciated, and we are committed to delivering outstanding results.
Our Services
At the Hardwood Flooring Stores, we offer a wide range of services to meet your needs, including:
- Hardwood selection: We have one of the largest selections of hardwood flooring in the industry, with over 1,000 different types of hardwood floors and accessories.
- Laminate wood selection: We also offer a wide range of laminate wood flooring options, perfect for those who want a more affordable and durable option.
- Design assistance: Our expert staff will work with you to design the perfect floor for your home, taking into account your budget, lifestyle, and personal style.
- Practical advice: We will provide you with practical advice and guidance throughout the entire process, from selection to installation.
- Hardwood flooring installation: We offer professional installation services, ensuring a seamless and stress-free experience.
Why Choose Us
So, why choose the Hardwood Flooring Stores? Here are just a few reasons:
- Unbeatable selection: We have one of the largest selections of hardwood flooring in the industry, so you're sure to find the perfect flooring for your needs.
- Expert advice: Our knowledgeable staff has over 150 years of combined experience in the hardwood flooring industry, so you can trust their expert advice.
- Exceptional customer service: We pride ourselves on providing exceptional customer service, ensuring that every customer feels valued and appreciated.
- Competitive prices: We offer competitive pricing, so you can get the flooring you want without breaking the bank.
What Sets Us Apart
What sets us apart from other hardwood flooring retailers? Here are just a few things that make us stand out:
- Family-owned business: We are a family-owned business with over 70 years of experience in the industry, so you can trust our expertise and commitment to quality.
- Large selection: We have one of the largest selections of hardwood flooring in the industry, so you're sure to find the perfect flooring for your needs.
- Expert staff: Our staff has over 150 years of combined experience in the hardwood flooring industry, so you can trust their expert advice.
- Competitive prices: We offer competitive pricing, so you can get the flooring you want without breaking the bank.
Get Started Today
If you're looking for the perfect hardwood flooring for your home, look no further. At the Hardwood Flooring Stores, we are committed to providing exceptional products and services, and we're confident that we can help you achieve your flooring goals. Contact us today to schedule a free initial consultation and estimate, and let us help you find the perfect flooring for your home.
Overall Excellent Customer Experience
The Hardwood Flooring Store has received overwhelmingly positive reviews from customers, with many praising the staff's knowledge, helpfulness, and exceptional customer service.
Staff and Customer Service
The sales manager Darren and owner Ron are specifically mentioned for their exceptional service, with customers appreciating their knowledge, patience, and willingness to help. Natalie is also commended for her helpfulness over the phone.
Product and Pricing
Customers are pleased with the product quality and reasonable prices, with some mentioning the store's commitment to sourcing Canadian and sustainably sourced products.
Installations and Support
The installation process is reported to be smooth, with installers being courteous and professional. Customers appreciate the support provided during and after the installation process.
A Few Isolated Issues
However, a few customers have reported negative experiences, including condescending and rude behavior from a sales associate, difficulty in getting a response from the store regarding imperfections in the flooring, and one instance of racist behavior.
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