Experience the eQ Difference: Where Quality Meets Craftsmanship
At eQ Homes, we're passionate about building more than just homes - we're dedicated to crafting communities that enrich your everyday life. With a commitment to enduring quality, we strive to provide an exceptional level of craftsmanship and customer service, from the moment you meet us to the day you receive your keys. Our masterfully-planned communities feature a range of homes, parks, and amenities designed to suit your lifestyle, ensuring that you find the perfect location to call home.
Our Communities
From Embrun to Orleans, and from Rockland to Old Ottawa East, we're proud to offer a diverse range of communities across the Ottawa region. Each community is carefully designed to provide a unique blend of natural surroundings, modern amenities, and convenient access to local attractions. Whether you're looking for a singles, bungalows, townhomes, or condos, our communities offer a selection of homes to suit your needs and budget.
Designer Finished Homes
Our Designer Finished homes are a cut above the rest, featuring show-stopping features and finishes expertly selected for their timeless beauty. With a focus on quality and craftsmanship, our award-winning design team has curated a range of interior and exterior finishes that will elevate your homebuying experience. From sleek kitchen countertops to stylish flooring options, every detail has been carefully considered to create a truly exceptional living space.
Homebuyer's Path
At eQ Homes, we understand that buying a new home can be a daunting experience. That's why we've created the Homebuyer's Path, a personalized guide that walks you through every step of the homebuying process. From "New Home Dreaming" to "New Home Owning", our team of experts will be with you every step of the way, ensuring that your journey is both comfortable and memorable.
Design Studio
Get ready to unleash your creativity at our award-winning Design Studio! Our eQ Homes Design Consultants are dedicated to helping you bring your vision to life, with a vast array of interior and exterior finishes to choose from. From sleek kitchen cabinetry to stylish flooring options, our Design Studio offers a virtual treasure trove of ideas and inspiration to help you create your dream home.
Excellent Customer Service and Build Quality
EQ Homes stands out for its excellent customer service and build quality. Many reviewers praise the team for setting clear expectations, answering questions in a timely manner, and going above and beyond to address any issues that may arise during the building process. The company's concierge service is particularly noteworthy, providing a dedicated point of contact for homeowners throughout the entire process.
Staff and Service
Reviewers rave about the sales team, design centre team, site supervisor, and customer service agents, describing them as helpful, knowledgeable, and dedicated to providing a positive experience for their clients. The team is praised for being responsive, taking the time to answer questions, and showing genuine interest in their clients' needs.
Disappointments and Issues
However, not all reviews are positive. Some reviewers express disappointment with the build quality, citing issues with flooring, grading, roofing, and missing or uninstalled items. Others describe frustrating experiences with the customer service team, including delayed responses and a lack of resolution to ongoing issues.
Transparency and Communication
Some reviewers praise EQ Homes for its transparency and communication throughout the build process. They appreciate the clear and detailed information provided, as well as the pre-delivery and post-delivery support.
Overall Experience
Despite some minor issues, many reviewers express overall satisfaction with their experience with EQ Homes. They appreciate the company's professionalism, customer service, and attention to detail.
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