Business Details
Trusted Audiologists in Ontario
Elgin Audiology has been dedicated to enhancing hearing health for over 30 years. Founded by Audiologists David Pfingstgraef and Joanne Parsons, our practice began at St. Thomas Elgin General Hospital before establishing our main clinic at 66 West Avenue in St. Thomas, Ontario. With additional locations in Aylmer, Blenheim, Stratford, West Lorne, and London, we serve communities across the region. Our team of university-trained Registered Audiologists and Communicative Disorders Assistants provides comprehensive care, including hearing assessments, hearing aid fittings, and custom hearing protection.We maintain strong partnerships with the University of Western Ontario and the Ontario Ministrys Infant Hearing Program to ensure access to cutting-edge technology and expertise. Our patient-centric approach prioritizes honesty, integrity, and personalized solutions tailored to individual clinical needs, lifestyle, and budget. All clinics are wheelchair accessible and registered with major provincial and federal funding programs. We believe better hearing reconnects individuals with lifes meaningful moments, from conversations with loved ones to the subtle sounds of everyday living.
Services
Comprehensive Hearing Evaluations
Hearing Aid Trials
Custom Hearing Protection
Tinnitus Management
Auditory Processing Assessments
Balance and Dizziness Assessments
Industrial Hearing Tests
Hearing Aid Repairs
Assistive Listening Devices
Infant Hearing Program
Highlights and features
- We offer over 30 years of specialized audiology experience with locally based professionals.
- Our team includes university-trained Registered Audiologists with expertise in pediatric and adult hearing care.
- We provide patient-centric solutions tailored to clinical needs, lifestyle, and budget.
- Seven accessible locations ensure convenient care close to home across Ontario.
- We maintain partnerships with the Ontario Ministrys Infant Hearing Program and University of Western Ontario.
Services
Comprehensive Hearing Evaluations
Our registered audiologists conduct detailed hearing assessments for all ages, including specialized tests for auditory processing, tinnitus, balance issues, and industrial hearing requirements. We utilize advanced diagnostic tools to identify hearing loss patterns and recommend appropriate interventions. Our evaluations form the foundation for personalized treatment plans tailored to individual needs.
Hearing Aid Trials
We offer 90-day trial periods for new hearing aids with unlimited adjustments to ensure optimal performance. Our fitting process includes personalized counseling on device usage, maintenance, and adaptation strategies. Patients receive multiple fitting appointments as needed to achieve maximum comfort and effectiveness in various listening environments.
Custom Hearing Protection
We create custom earmolds for swim molds, noise protection, and hearing conservation programs. Our solutions protect against noise-induced hearing loss in occupational and recreational settings while maintaining sound clarity. We also provide industrial hearing conservation training and compliance programs for workplaces.
Tinnitus Management
Our evidence-based tinnitus management includes comprehensive evaluations to identify underlying causes and personalized treatment plans. We offer sound therapy devices, hearing aids with tinnitus masking features, and counseling to help patients cope with persistent ringing or buzzing sounds in the ears.
Auditory Processing Assessments
We conduct specialized evaluations for Central Auditory Processing Disorder (CAPD) in children and adults. Our two-stage assessment process identifies auditory processing challenges affecting learning and communication, followed by targeted recommendations for classroom accommodations, assistive technology, and auditory training programs.
People
David Pfingstgraef
Audiologist
David Pfingstgraef has provided audiological services in Elgin County for over 25 years. He holds a Master of Clinical Science degree from the University of Western Ontario and serves as the regional audiology consultant for Ontarios Infant Hearing Program. A past-president of CASLPO, he specializes in pediatric audiology and hearing aid technology.
Joanne Parsons
Audiologist
Joanne Parsons has over 25 years of experience in audiological services. She graduated with a Master of Clinical Science degree from the University of Western Ontario and focuses on aural rehabilitation. She provides services at St. Thomas, Aylmer, and Lambeth clinics, emphasizing patient-centered care and communication strategies.
Ali Douglas
Registered Audiologist
Ali Douglas is a registered audiologist committed to improving patients quality of life through better hearing. She specializes in diagnostic evaluations and hearing aid fittings, utilizing evidence-based practices to create personalized solutions for individuals across the lifespan.
Samantha Kassies
Registered Audiologist
Samantha Kassies provides comprehensive audiological services with a focus on patient education and family-centered care. Her expertise includes pediatric assessments, hearing aid technology, and assistive listening devices, ensuring patients receive holistic hearing healthcare solutions.
Rose Mitchell
Registered Audiologist
Rose Mitchell brings extensive experience in adult and pediatric audiology to her practice. She specializes in tinnitus management and custom hearing protection solutions, working closely with patients to develop practical strategies for improved communication and hearing health.
Questions
What qualifications do your audiologists have?
Our audiologists hold Master’s or Doctoral degrees from accredited universities and are registered with the College of Audiologists and Speech-Language Pathologists of Ontario (CASLPO). They maintain annual continuing education requirements.
Do you offer hearing aid trials?
Yes, we provide a minimum 90-day trial period for new hearing aids with unlimited adjustments to ensure optimal performance and patient satisfaction before purchase commitment.
Are your clinics accessible for wheelchair users?
All Elgin Audiology clinics are fully wheelchair accessible with barrier-free entrances and accessible service counters to accommodate patients with mobility challenges.
Can I get funding assistance for hearing aids?
We work with Ontario’s Assistive Devices Program (ADP), Veterans Affairs, WSIB, and private insurance providers to help patients access funding for hearing instruments and related services.
What hearing protection options are available?
We offer custom-molded hearing protection for occupational noise exposure, swimming, and recreational activities, along with industrial hearing conservation programs tailored to workplace safety requirements.
Do you provide pediatric audiology services?
Yes, we conduct comprehensive hearing assessments for children of all ages, including specialized testing for auditory processing disorders and participation in the Ontario Infant Hearing Program.
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