Our Vision: Your Vision, Our Care
Victoria Eye Care is a leading eye care center in Victoria, British Columbia, dedicated to providing comprehensive and compassionate eye care to the community. Established by experienced and skilled ophthalmologists, our team is committed to upholding the highest standards of eye care and delivering personalized solutions for every patient.
Our Expertise
We offer a comprehensive range of services to address various eye conditions and concerns, including:
Comprehensive Eye Exams and Consultations
- Detailed evaluation of your eye health
- Diagnosis of common eye diseases like cataracts, glaucoma, and dry eye
- Personalized recommendations for treatment and management
Advanced Treatments and Procedures
- Cataract surgery, including advanced lens technology for natural vision correction
- Glaucoma management and treatment
- Macular degeneration management and treatment
- Dry eye management and therapies
- Chalazion removal and other corneal surgeries
- Retinal care, including retinal detachment repair and laser surgery
Dedicated Staff and Personalized Care
Our team of experienced and compassionate eye care professionals are dedicated to providing personalized and attentive care. We take the time to understand your individual needs and concerns, and will work with you to develop a customized treatment plan.
Our Philosophy
At Victoria Eye Care, we believe in:
- Patient-centered care: We prioritize your needs and concerns, providing clear and understandable information throughout the process.
- Compassionate care: We treat every patient with respect and empathy, understanding that eye health is closely connected to overall well-being.
- Advanced technology: We invest in the latest technology and equipment to ensure accurate diagnosis and effective treatment of eye conditions.
Surgical Experience
The cataract surgery itself was reported to have gone smoothly, with one reviewer praising the handling of the procedure by Dr. Martens, a locum doctor. Another reviewer expressed gratitude towards Dr. Khan and Dr. Brennan for their diligence in discovering their cataract at an early age and treating them with kindness and dignity during the surgeries.
Communication and Administration
However, there were issues reported with communication and administration. One reviewer experienced poor communication with the admin team, finding them unfriendly and unaccommodating when it came to appointment timing. They also felt that they were not adequately informed about the fact that a locum doctor would be performing the surgery, nor about the additional costs involved.
Overall Experience
The overall experience of the reviewers varied greatly, with one reviewer expressing disappointment and frustration with the communication and administration, while the other reviewer was extremely satisfied with the care they received and the positive impact it had on their life.
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