At Mayfair Optometric Clinic, we are proud to be a team of dedicated optometrists and healthcare professionals who are passionate about delivering exceptional patient care. With a long history of serving families in Victoria, we have established ourselves as a trusted and trusted partner in eye care. Our clinic is built on the principles of personalized attention, cutting-edge technology, and a commitment to staying at the forefront of the latest advancements in eye care.
Our Practice
At the heart of our practice is a deep commitment to patient-centered care. We believe that every patient is unique, and we strive to get to know each individual, tailoring our approach to their specific needs and concerns. Our team of experienced optometrists and support staff work together to provide comprehensive eye exams, expert diagnosis, and personalized treatment plans. We pride ourselves on our dedication to continuous learning, ensuring that our patients receive the most up-to-date and effective care available.
Giving Back
At Mayfair Optometric Clinic, we believe that giving back to our community is an essential part of our mission. We are proud to support various local initiatives and charitable organizations that align with our values of promoting public health and well-being. We recognize the importance of social responsibility and strive to make a positive impact on our community through our actions.
Our Technology
We continually invest in the latest technology to improve our diagnostic capabilities and treatment outcomes. From digital retina photography to advanced eye tracking, our state-of-the-art equipment enables us to provide more accurate diagnoses, treatments, and preventive measures. Our commitment to technology ensures that our patients receive the best possible care, and stay ahead of the curve in eye health.
Our Location
We are conveniently located in the heart of Victoria, making it easy for patients to access our services. Our clinic is easily accessible by car, public transportation, or on-foot. We are proud to serve the community and look forward to welcoming you to our clinic.
Conclusion
At Mayfair Optometric Clinic, we are passionate about providing exceptional patient care, staying at the forefront of eye care technology, giving back to our community, and delivering personalized attention to every individual. We believe that every patient deserves the best possible care, and we strive to deliver just that every day.
Excellent Customer Service
The staff at Mayfair Optometric Clinic are highly praised for their exceptional customer service. They are described as polite, friendly, and going the extra mile to ensure customer satisfaction.
Positive Experience with Eye Exams and Glasses
Many customers have had great experiences with their eye exams and purchasing glasses at Mayfair Optometric Clinic. The optometrists, including Dr. Taylor and Dr. Peddle, are described as knowledgeable and friendly. The opticians are also praised for their helpfulness in selecting frames and lenses.
Community Involvement
The clinic is commended for its involvement in the community and its charitable efforts. The owners, Mary Lou Newbold and Dr. Steven Taylor, are recognized for their support of local initiatives.
Issues with Communication and Billing
Some customers have experienced issues with communication and billing at the clinic. One customer was disappointed with the lack of reminders for their eye exam and was unclear about their coverage. Another customer was unhappy with the cost of their contact lens prescription and felt that they did not receive adequate service for the price.
Boundary Issues with Staff
One customer had a negative experience with a staff member who was crossing boundaries with customers and coworkers. This incident was particularly disturbing as it involved a staff member being discriminatory towards a person of colour.
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