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Trust. We Build It Over Time.

At Portage Mutual Insurance, we're not just an insurance company - we're a part of the communities we serve. We're your friends and neighbours, and we understand that your home and business aren't just buildings, they're a collection of your prized possessions, cherished memories, and hard-earned achievements. That's why we offer a wide range of residential, business, and farm protection tailored to your life so you can go about the business of living it with peace of mind.

Our Story

As a mutual insurance company, we exist solely to meet the needs of our policyholders, not shareholders. This means we're uniquely focused on our customers and take a long-term view of their needs, not just the quarterly bottom line. Our employees care about what's happening in the communities they operate in, and we regularly see multiple staff volunteer commitments in support of various charities across Canada. On top of that, we provide annual donations to over 150 organizations across the nation, many in cooperation with our broker partners who have a pulse on the needs of their respective communities.

Our Services

We offer a wide range of insurance products to suit your needs, including Agricultural Insurance, Auto Insurance, Condominium Unit Owners Insurance, Contractors Insurance, Homeowner Insurance, Home Business Insurance, Office Insurance, Realty Insurance, Retailers Insurance, and Tenant Package Insurance. Our goal is to provide you with peace of mind, knowing that you're protected in case the unexpected happens.

Why Choose Us

As a mutual insurance company, we're committed to building trust with our customers over time. We focus on a long-term view of your needs, not just the quarterly bottom line. Our employees are dedicated to providing exceptional service, and our broker partners are knowledgeable and experienced in helping you find the right insurance products for your needs.

Reviews
Negative: Many customers have had negative experiences with the insurance company, including difficulties with claims and poor customer service.

Negative Experiences with the Insurance Company

The reviews are filled with negative experiences. Customers have reported difficulties with claims, refusal to help, and poor customer service. One customer had a bad encounter at a physical location, where they were refused access to a bathroom despite their medical condition. The overall sentiment is one of dissatisfaction and frustration.

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