We Are All About Your Comfort! Services
360 Comfort Systems has been serving the Victoria and Duncan area since 2011. We're a trusted provider of comprehensive HVAC (heating, ventilation, and air conditioning) services, and have expanded our offerings to include electrical and plumbing services as well.
Our Mission
Our mission is to provide our customers with exceptional comfort and peace of mind by offering reliable heating, cooling, electrical and plumbing services. We prioritize customer satisfaction, efficiency, and environmental responsibility in every aspect of our work.
Comprehensive Services
We offer a comprehensive range of services to meet all your comfort needs:
Heating Services
- Repair, maintenance, and installation of furnaces, heat pumps, and other heating systems
- Comprehensive boiler services
- Emergency heating repairs
Cooling Services
- Repair, maintenance, and installation of air conditioners, heat pumps, and other cooling systems
- Comprehensive duct cleaning services
- Seasonal tune-ups and inspections
Electrical Services
- Electrical repairs, installations, and upgrades
- Panel upgrades, outlet installation, and lighting solutions
- Comprehensive electrical safety inspections and assessments
What Sets Us Apart?
- Customer-Focused Approach: We prioritize your comfort and satisfaction, and offer personalized solutions tailored to your unique needs and budget.
- Expertise and Professionalism: Our certified technicians are highly skilled and experienced in all aspects of HVAC, electrical, and plumbing.
- Transparent Communication: We provide clear and concise information about your options and costs, ensuring you make informed decisions.
- Commitment to Quality: We are dedicated to doing the job right the first time, offering a 100% customer satisfaction guarantee.
Join Our Community
360 Comfort Systems is proud to serve the Southern Vancouver Island community. We are committed to giving back through ongoing support of local programs and initiatives.
Our Core Values
- Commitment: We are dedicated to providing exceptional customer service and delivering results.
- Honesty: We uphold the highest ethical standards and maintain open communication with our clients.
- Efficiency: We strive to complete projects on time and within budget.
- Attitude: We maintain a positive and respectful attitude, focusing on building strong relationships with our customers.
- Accountability: We take ownership of our work and ensure customer satisfaction is met.
Customer Feedback on 360 Comfort Systems
General Overview
The feedback provided by customers on 360 Comfort Systems indicates a generally positive sentiment. Clients appreciate the professional service, knowledge, and dedication of the staff, particularly the technicians, sales representatives, and management.
Technician Feedback
Technicians like Ross, Kayne, Edward, Gordon, Jun, Randle, Brad, Chris, Errol, Johnny, Matt, Julie, Durell, Jeff, and Reed have been praised for their expertise, friendliness, and efficient service. Customers have highlighted their ability to explain complex issues and provide effective solutions.
Sales and Management Feedback
Sales representatives such as Lucas, Liam, and Trina have been commended for their knowledge and customer service skills. Management, specifically Jenny, has been appreciated for her proactive approach and commitment to resolving customer issues promptly.
Service Quality
The quality of service provided by 360 Comfort Systems has been highly praised by customers. They appreciate the attention to detail, timely responses, and the overall professionalism of the staff.
Maintenance and Repair
The maintenance and repair services offered by 360 Comfort Systems have been highlighted as a strong point by customers. Regular maintenance packages and prompt responses to issues have contributed to customer satisfaction.
Positive Comments
Customers have appreciated the professionalism, knowledge, and dedication of the staff at 360 Comfort Systems, leading to positive feedback on the overall service experience.
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