Business Details
21 Years
experience
Emergency
services
Expert HVAC Contractors in Victoria for Heat Pump Solutions
Coastal Heat Pumps has specialized in heat pump installation, maintenance, and repair for 20 years. Founded in 2005 by Joanne and Don Gulevich, the company transitioned from the Comox Valley to Victoria in 2011, driven by family values and a commitment to community. Our team of certified technicians delivers energy-efficient solutions tailored to residential and commercial needs, prioritizing customer comfort and sustainability. We partner with leading manufacturers like Samsung and Fujitsu, offering systems with up to 12-year warranties.Recognized for excellence through awards such as the Better Business Bureau Torch Award, we emphasize ongoing education, rebate programs, and personalized service. Our mission aligns with provincial sustainability goals, ensuring clients receive technologically advanced systems that reduce energy costs and environmental impact while maintaining a family-oriented, community-focused approach.
Services
Heat Pump Installation
Maintenance
Repairs
Air Quality Solutions
HRV Installation
Financing Options
Rebates Assistance
Emergency Services
Ductless Systems
Annual Checkups
Details
- Year established: 2005
Highlights and features
- 20 years of specialized expertise in heat pump systems.
- Certified technicians ensure precise installations and repairs.
- Energy-efficient solutions with rebates up to $16,000.
- 12-year warranties on high-quality equipment.
- 24/7 emergency service for urgent heating needs.
Associations and certifications
- Samsung HVAC Preferred Plus Dealer
- Elite Fujitsu Dealer
- Better Business Bureau
What people say
Professional technicians
Prompt service
Energy savings
Transparent communication
Reliable repairs
Services
Heat Pump Installation
We provide expert heat pump installations tailored to residential and commercial properties. Our certified technicians ensure systems are properly sized and integrated with existing infrastructure, offering energy-efficient solutions that reduce heating bills by up to 50%. With partnerships like Samsung and Fujitsu, we deliver durable systems backed by up to 12-year warranties, ensuring long-term comfort and savings.
Annual Maintenance
Our 21-point maintenance inspections keep heat pumps operating at peak efficiency. This preventative service includes checking refrigerant levels, coils, motors, and system pressures, extending equipment lifespan and maintaining warranty validity. Regular maintenance prevents costly repairs and ensures consistent performance, particularly during extreme weather conditions, providing peace of mind for homeowners and businesses.
Emergency Repairs
Available 24/7 for urgent heating issues, our certified technicians address system failures promptly. We prioritize diagnostics and repairs without unnecessary replacements, offering transparent solutions for all heat pump models. Emergency services include troubleshooting thermostat issues, refrigerant leaks, and component failures, ensuring rapid restoration of comfort during critical times.
Rebate Assistance
We guide clients through rebate programs like CleanBC and BC Hydro, which offer savings up to $16,000. Our team verifies eligibility based on household income and system upgrades, simplifying the application process. By leveraging manufacturer and government incentives, we make energy-efficient heat pumps more accessible, reducing upfront costs while promoting sustainable living.
Air Quality Solutions
We install heat recovery ventilators (HRVs) and air purification systems to enhance indoor air quality. These solutions reduce humidity, allergens, and pollutants, ensuring healthier living environments. Integrated with heat pump systems, they optimize energy efficiency while maintaining fresh, clean air circulation, particularly beneficial in coastal climates prone to moisture-related issues.
People
Don Gulevich
Founder
Don Gulevich founded Coastal Heat Pumps in 2005, driven by a vision to provide energy-efficient heating solutions. With over 20 years in the HVAC industry, he prioritizes customer comfort and sustainable practices, leading the company to multiple awards including the Better Business Bureau Torch Award.
Joanne Gulevich
Co-Owner
Joanne Gulevich co-founded Coastal Heat Pumps, contributing to its growth into a trusted HVAC contractor. Her focus on family values and community engagement has shaped the company's customer-centric approach, ensuring personalized service and long-term client relationships.
Chris J
Technician
Chris J is a certified HVAC technician known for his professionalism and expertise in heat pump installations. He provides clear explanations and tailored solutions, ensuring clients understand system operations and maintenance requirements to maximize efficiency and comfort.
Tyler
Service Technician
Tyler specializes in heat pump diagnostics and repairs, offering prompt solutions for system malfunctions. His technical skills and customer-focused approach ensure minimal downtime, restoring comfort efficiently while maintaining transparent communication with clients.
Raycw
Maintenance Technician
Raycw performs annual maintenance inspections, ensuring systems operate at peak efficiency. His meticulous attention to detail and preventive care expertise prolong equipment lifespan, supporting Coastal Heat Pumps' commitment to reliability and customer satisfaction.
Questions
How does a heat pump reduce energy costs?
Heat pumps transfer heat instead of generating it, using up to 50% less energy than traditional heating systems by extracting warmth from outdoor air.
What rebates are available for heat pump installations?
Rebates up to $16,000 are available through programs like CleanBC and BC Hydro, depending on household income and system efficiency.
Do heat pumps work in cold climates?
Modern air-source heat pumps operate efficiently in temperatures as low as -15°C, providing reliable heating for Victoria's climate.
What maintenance do heat pumps require?
Annual 21-point inspections ensure optimal performance, including checking refrigerant levels, coils, and electrical components to prevent breakdowns.
Can I install a heat pump myself?
Professional installation is required to ensure proper sizing, efficiency, and warranty validity, as well as compliance with local building codes.
How long does a heat pump last?
With annual maintenance, heat pumps typically last 15–20 years, supported by manufacturer warranties up to 12 years.
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