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At PCNix, we take pride in being one of the leading computer service centers in Toronto, providing top-notch solutions for all your laptop and computer repair needs. With over 20 years of combined experience, our team of experts has been dedicated to delivering fast, reliable, and secure services to our valued customers. We understand the importance of having your devices up and running, which is why we offer a wide range of services, including laptop screen repair, DC jack repair, spyware and virus removal, data recovery, and more.
Our mission is to provide honest and professional services that meet the highest standards of quality and customer satisfaction. We believe in building long-term relationships with our clients, which is why we offer a 30-day guarantee on all our repairs. Our state-of-the-art facilities and advanced diagnostic tools enable us to diagnose and repair any computer problem quickly and efficiently.
Our Services
We offer a comprehensive range of services to cater to all your laptop and computer repair needs. Our services include:
- Laptop screen repair
- DC jack repair
- Spyware and virus removal
- Data recovery
- Windows repair
- On-site tech support
- Refurbished laptops
- Remote support
- Network services
- Software installation
- Operating system installations and upgrades
Our team of experts is trained to handle all major brands, including Alienware, Lenovo, Toshiba, Sager & Clevo, Acer, HP, Sony Vaio, Dell, and Asus. We take pride in our work and strive to provide worry-free service that you can always count on.
What Our Clients Say
Don't just take our word for it! Our clients have praised us for our professionalism, fast turnaround times, and affordable prices. Here's what some of our satisfied clients have to say:
- "Super fast turn over and great prices! My go-to spot for pc fixes in Scarborough, hands down." - Natasha K.
- "Professional, honest, and fairly priced. A quick turnaround, too!" - Beyhan Farhadi
- "I like to try a place more than one time before I write a review to make sure I give it a fair review. I can say without question, Amir at PCNix deserves 5 stars!" - Jodi Goldfinger
Our Commitment
At PCNix, we are committed to providing the best possible solutions for all your laptop and computer repair needs. We believe in building trust and long-term relationships with our clients, which is why we offer a 30-day guarantee on all our repairs. Our team of experts is dedicated to delivering fast, reliable, and secure services that meet the highest standards of quality and customer satisfaction.
Poor Communication and Unprofessional Service
PCNix has a mixed bag of reviews, with some customers leaving positive feedback while others have had negative experiences. Upon diagnosis, PCNix has successfully fixed issues with laptop hinges, installed firmware, and replaced broken parts. However, there have been instances where customers have experienced subpar service, including delayed repairs, misdiagnosis, and unprofessional communication.
Unreliable and Overpriced
Some reviewers have expressed dissatisfaction with PCNix's services, citing high prices for subpar repairs. One customer was charged a diagnosis fee and repair fee despite not receiving a satisfactory fix. Another customer reported being told that the issue with their laptop was a motherboard problem, only to discover later that the actual issue was with the CPU.
Limited Knowledge and Parts Availability
PCNix has been criticized for lacking the necessary parts to properly diagnose and service gaming computers. One reviewer reported that the company promised a guarantee that a new motherboard would fix their issue, only to discover that it was not the cause of the problem.
Customer Service Issues
There have been reports of poor customer service, including being told that issues would be resolved quickly, only to experience delays and uncommunicative staff. One customer reported waiting months for their laptop to be repaired, only to be told that the issue was more complex than initially thought and would take even longer to fix.
Highlights
PCNix has demonstrated ability to fix complex issues, such as repairing a non-functional USB port and installing firmware for a trackpad.
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