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Business Details
16 Years
experience
Expert Window & Door Solutions in Kingston
Downton Windows is a family-owned and operated business established in 2010, rooted in Kingston, Ontario. With over two decades of industry experience since 1999, our founder Roy has built a reputation for delivering tailored window and door solutions that prioritize quality, customer satisfaction, and professional service. We specialize in residential and commercial installations, repairs, and replacements, offering Energy Star-rated windows, custom glass, and a range of door systems. Our team of long-term employees ensures every projectfrom new construction to renovationsis executed with precision and care.

We are committed to ethical practices, maintaining WSIB compliance, AAADM certification, and comprehensive insurance coverage. Customer testimonials consistently highlight our competitive pricing, timely execution, and exceptional craftsmanship. By fostering a safe work environment and investing in employee training, we uphold our values of reliability and community trust. Whether addressing thermal pane failures or designing bespoke solutions, we adapt our expertise to meet diverse budgetary and aesthetic needs. Our dedication to excellence has solidified our position as a trusted local leader in window and door services.
Services
Window Installation Door Replacement Thermal Pane Repair Screen Fabrication Commercial Door Systems
Details
  • Year established: 2010
Highlights and features
  • Family-owned business with 20+ years of local industry experience
  • Free estimates for all window, door, and glass projects
  • AAADM-certified installations ensuring industry-standard quality
  • Energy Star-rated windows with limited lifetime warranties
  • Comprehensive service covering residential and commercial needs
Associations and certifications
  • AAADM
What people say
Quality of work Timely manner Competitive rates Professional service Customer satisfaction
Services
Window Installation
We install Canadian-made Energy Star-rated vinyl windows with limited lifetime warranties. Options include single/double sliders, hung windows, casement, awning, and combination units. Our team ensures precise measurements and seamless integration with existing structures, prioritizing energy efficiency and aesthetic appeal for both new constructions and renovations.
Thermal Pane Repair
Address failed seals or broken panes with our thermal pane replacement service. We offer clear, tinted, laminated, tempered, Low E, and argon-filled glass options. Our technicians measure and replace units efficiently, restoring insulation performance and clarity without requiring full window replacement.
Door Replacement
Upgrade entry doors, patio systems, or garden doors with durable, stylish options. We provide consultations for new installations or replacements, ensuring proper fit and functionality. Services include hardware upgrades, weather stripping, and customization to match architectural styles and security requirements.
Screen Fabrication
Customize or repair screens with fibreglass, aluminum, pet-proof, or no-see-um mesh. We replace damaged frames and hardware, ensuring optimal ventilation and insect protection. Our team accommodates unique window shapes and sizes for both residential and commercial properties.
Commercial Door Systems
Specialized commercial solutions include fire-rated doors, vestibules, closers, panic bars, and handicap operators. We address high-traffic needs with durable materials and code-compliant installations. Services extend to thermal pane replacement and hardware upgrades for businesses requiring security and energy efficiency.
Questions
Why is there moisture between my window panes?
Moisture indicates a failed seal between panes. We can replace the thermal pane unit without requiring a full window replacement.
What causes condensation on window interiors?
Condensation often results from air leakage or high indoor humidity. We recommend weather stripping replacement and humidity control solutions.
What are Low E and Argon window features?
Low E is a UV-reducing coating, while Argon is an insulating gas between panes that improves energy efficiency.
Why is my patio door hard to slide?
Adjust or replace door wheels and lubricate tracks with silicone-based sprays for optimal performance.
Do you offer commercial door services?
Yes, we provide fire-rated doors, closers, panic bars, and other commercial systems tailored to business needs.
Can you repair old windows in historic homes?
Absolutely. We specialize in fitting modern windows into older structures while maintaining aesthetic integrity.