Business Details
16 Years
experience
Your Trusted Vancouver Opticians for Premium Eyewear & Lenses
At Eye City Optical, our team of licensed opticians prioritize finding eyewear that aligns with your optical needs, personality, and lifestyle. We conduct thorough assessments of visual acuity and offer comprehensive frame and lens consultations to ensure personalized solutions. Our in-house edging lab and state-of-the-art equipment enable precise lens finishing, guaranteeing high-quality results and faster turnaround times. We specialize in optical repair services, including frame adjustments, nosepad replacements, and hinge fixes, with same-day service available for most prescriptions. Our commitment to innovation and customer satisfaction is reflected in our curated selection of unique and exclusive brands, such as Lindberg, Moscot, and ZEISS.We provide direct insurance billing for programs like Healthy Kids, Veteran Affairs, and RCMP, ensuring seamless transactions for our clients. Our replacement program offers 50% off frame or lens replacements within 12 months of purchase, providing peace of mind for our customers. With over a decade of experience, our team combines technical expertise with a personalized approach to deliver exceptional visual experiences. We emphasize regular frame adjustments to maintain optimal fit and clarity, complemented by complimentary services like lens cleaning and tilt adjustments. Our mission is to bring the latest and most unique eyewear products to Vancouver, ensuring every client receives tailored solutions and unparalleled service.
Services
Frame Selection
Lens Finishing
Optical Repairs
Contact Lens Fitting
Insurance Billing
Details
- Year established: 2010
Highlights and features
- We offer personalized frame and lens consultations tailored to your needs.
- Our in-house lab ensures precise lens finishing and faster turnaround times.
- We provide same-day optical repairs and complimentary frame adjustments.
- We curate unique and exclusive eyewear brands not found elsewhere in Vancouver.
- Our team has over a decade of combined experience in optical expertise.
What people say
Personalized attention
Expert fittings
Curated brands
Quick repairs
Professional staff
Services
Frame Selection
Our licensed opticians guide you through selecting frames that complement your face shape, prescription, and lifestyle. We emphasize personalized adjustments to ensure comfort and clarity. Regular fittings are recommended to maintain optimal alignment and visual performance.
Lens Finishing
Using advanced edging technology, our in-house lab produces precision lenses with accuracy up to 1/100th of a mm. This ensures faster turnaround times and higher quality control for prescription eyewear tailored to your visual needs.
Optical Repairs
We offer same-day repairs for common issues like broken hinges, bent frames, or missing nosepads. Complex repairs are sent to specialized labs, ensuring your eyewear is restored to functional condition with minimal downtime.
Contact Lens Fitting
Our licensed opticians provide comprehensive contact lens fittings, including assessments for comfort and visual acuity. We offer guidance on lens types and maintenance to ensure safe, effective wear tailored to your eye health.
Insurance Billing
We facilitate direct insurance claims for programs like Healthy Kids, Veteran Affairs, and RCMP. This streamlines payments for eligible clients, reducing out-of-pocket expenses and administrative hassles during eyewear purchases.
People
Dennis Wong
Refracting Licensed Optician / Contact Lens Fitter
Dennis Wong is the mastermind behind Eye City Optical, bringing over 10 years of optical expertise. He specializes in personalized eyewear solutions and ensures every client receives tailored service and technical precision.
Juliana Wong
Licensed Optician
Juliana Wong is a licensed optician currently on maternity leave. She occasionally assists in-store with her children, offering expertise in frame selection and lens consultations to enhance client satisfaction.
Questions
What services does EyeCity Optical offer?
We provide frame and lens consultations, in-house lens finishing, optical repairs, contact lens fittings, and direct insurance billing for comprehensive eyewear solutions.
Do you offer same-day service for repairs?
Yes, we handle most optical repairs in-house with same-day service available for minor fixes like nosepad replacements or frame adjustments.
Are your opticians licensed?
Yes, our team consists of licensed opticians with expertise in personalized eyewear solutions and prescription lens fittings.
Do you accept insurance?
We offer direct billing for Healthy Kids, Veteran Affairs, RCMP, FNHA, and major insurers like Sun Life and Pacific Blue Cross.
What brands do you carry?
We feature exclusive brands like Lindberg, Moscot, ZEISS, and Raen, focusing on unique, high-quality eyewear not found elsewhere in Vancouver.
Do you have a replacement guarantee?
Yes, within 12 months of purchase, damaged frames or lenses are replaced at 50% off the original price for added peace of mind.
