Business Details
29 Years
experience
Your Trusted Opticians in Abbotsford, BC
At Crystal Vision & Better Hearing, we believe that your senses are the windows to life's most cherished moments. Since 1997, our Canadian-owned and operated clinics have been dedicated to helping you see and hear the world with clarity and confidence. Our team of highly trained optometrists and hearing specialists use cutting-edge technology to provide precise, personalized solutions, ensuring you see and hear your best at every stage of life. With over 25 years in business and four locations across the Lower Mainland, we pride ourselves on delivering exceptional care with a personal touch. Our commitment to Canadian valuesexceptional service, trust, and caremeans you'll always receive expert guidance and the warm, welcoming experience you deserve. We treat every patient like family, taking the time to understand your lifestyle, concerns, and preferences so we can recommend solutions that truly work for you.Our services include comprehensive eye exams, advanced sight testing, contact lens fittings, over 3,000 stylish frames, free hearing assessments, state-of-the-art hearing aids, and custom ear protection. Proudly Canadian, we prioritize supporting local communities by sourcing premium lenses crafted in Canada and offering Swiss-engineered hearing aids known for innovation and precision. Our personalized care, price match guarantee, and satisfaction promise ensure better vision and hearing are accessible without compromising quality or affordability. Visit one of our convenient locations in Abbotsford, Chilliwack, Maple Ridge, or White Rock, BC, and experience the difference of personalized care from trusted professionals.
Services
Eye Exams
Hearing Assessments
Glasses
Contact Lenses
Hearing Aids
Dry Eye Treatment
Activity Lenses
Details
- Year established: 1997
Highlights and features
- We offer over 25 years of experience in vision and hearing care.
- Our team provides personalized care tailored to individual needs.
- We use cutting-edge technology for accurate diagnostics and treatments.
- Our price match guarantee ensures affordable, high-quality solutions.
- We prioritize Canadian-made products and community support.
What people say
Exceptional care
Personalized service
Quick appointments
Friendly staff
Thorough exams
Services
Eye Exams
Our comprehensive eye exams ensure optimal vision and early detection of eye health issues. Using advanced diagnostic tools, our optometrists assess visual acuity, eye coordination, and overall eye health. Services include routine exams for adults, seniors, and children, with specialized testing for conditions like glaucoma and macular degeneration. We follow Canadian Association of Optometrists guidelines for pediatric care, ensuring early intervention for developmental needs.
Hearing Assessments
Free in-depth hearing evaluations using advanced diagnostic tools to identify hearing loss causes. Our audiologists provide personalized recommendations for hearing aids and custom ear protection. Services include online hearing checks, free testing, and support for all hearing aid brands. We specialize in addressing age-related hearing loss and tinnitus with tailored solutions.
Glasses
Over 3,000 frames in stock, including designer and Canadian-made options, paired with precision lenses. Our experts assist in selecting eyewear that complements your style and lifestyle. Services include adjustments, repairs, and a satisfaction guarantee. We offer task-specific lenses for professionals and customized solutions for unique visual demands.
Contact Lenses
Detailed fittings for daily, monthly, toric, multifocal, and colored contact lenses. We ensure optimal comfort and vision correction through personalized consultations. Services include follow-up care and education on proper lens hygiene. Our team helps patients transition from glasses to contacts with confidence and ease.
Dry Eye Treatment
Advanced treatment for dry eye syndrome using OptiLIGHT, the first light-based therapy approved for Meibomian Gland Dysfunction. Our non-invasive protocol includes four sessions targeting inflammation and restoring gland function. Services address symptoms like redness, irritation, and blurry vision, reducing dependency on eye drops through clinically validated methods.
People
Steve Wiens
Owner
Licensed optician, contact lens, and hearing specialist in BC. Steve prioritizes personalized care, helping clients find eyewear and hearing solutions that improve quality of life. He fosters staff growth and community engagement.
Julie Stelmack
Operations Manager
With over 15 years in roles from accounting to marketing, Julie oversees all operations. Known as the 'heart and soul,' she ensures excellence in service and team cohesion across all locations.
Ryan Wiens
Maple Ridge Store Manager
Optical expert with 25+ years of experience. Ryan combines frame and lens design expertise with advanced lab techniques, ensuring customized eyewear solutions for clients in Maple Ridge.
Katherine Moon
Chilliwack Optical Manager
Joining in 2006, Katherine excels in problem-solving and lens customization. Her attention to detail and client-focused approach have made her a trusted advisor for eyewear in Chilliwack.
Luke Wiens
Company Trainer
With decades in the optical industry, Luke delivers unmatched customer service. As the owner's son, he trains staff to uphold high standards, ensuring memorable patient experiences across all locations.
Questions
What services does Crystal Vision & Better Hearing offer?
We provide eye exams, hearing assessments, glasses, contact lenses, hearing aids, dry eye treatment, and custom ear protection. Our services cater to all ages with personalized care.
Do you offer free eye or hearing tests?
Yes, we offer free sight testing for prescription updates and free hearing assessments to evaluate your needs without obligation.
Are your services covered by insurance?
Most vision and hearing services are covered by insurance. We assist with navigating coverage and maximizing benefits for exams, lenses, and hearing aids.
Do you have financing options?
Yes, we offer financing programs to make eyewear and hearing solutions more affordable. Ask our team for details during your visit.
What areas do you serve?
We have locations in Abbotsford, Chilliwack, Maple Ridge, and White Rock, BC, serving the Lower Mainland community.
Can I buy glasses online?
While we recommend in-person fittings for accuracy, we assist with online inquiries. Visit our stores for the best selection and personalized advice.
