Axis Insurance is a Canadian-based insurance company that has a rich history dating back to 1928. The company has evolved over the years, and in 2010, it underwent an amalgamation of several BC-based insurance brokerages. Today, Axis Insurance is a thriving organization with a team of over 150 professionals who are dedicated to providing innovative risk management and insurance solutions to its clients.
Our Team
At Axis Insurance, we take pride in our team's expertise and experience. Our team members have an in-depth understanding of the Canadian insurance market, and we are committed to staying up-to-date with emerging risks and trends. We believe that our team's collective experience and knowledge are the backbone of our success.
What We Do
Axis Insurance is a comprehensive insurance provider that offers a wide range of commercial and personal insurance solutions. Our team works closely with clients to understand their unique insurance needs and provides tailored risk management and insurance services. We offer a variety of insurance products and services, including:
- Commercial insurance solutions, such as property, liability, and casualty insurance
- Personal insurance solutions, including home, auto, and travel insurance
- Specialty insurance products, including cyber insurance, directors and officers liability, and professional errors and omissions insurance
Why Choose Us
At Axis Insurance, we pride ourselves on delivering exceptional service to our clients. Our team is dedicated to providing personalized attention, expert advice, and innovative insurance solutions. We understand that every client is unique, and we strive to tailor our services to meet their specific needs.
What Our Clients Say
At Axis Insurance, we are proud of our client testimonials, which speak to our commitment to exceptional service and expertise. Our clients appreciate our attention to detail, our ability to navigate complex insurance products, and our dedication to staying up-to-date with emerging risks and trends.
Quality and Responsiveness Issues
Many customers have expressed frustrations with the quality of service and responsiveness of Axis Insure. Author Brian Scharf had a terrible experience trying to renew his home insurance, stating that he was unable to talk to a human being despite trying for 4 days. Illya Khomenko's experience was also disappointing, with slow responses to his inquiries and issues with getting his insurance policy.
Good Service Experiences
On the other hand, some customers have had positive experiences with Axis Insure. Cy Naumenko and John May praised the excellent service they received from Sonja and Janet respectively, highlighting their professionalism and ability to find ways to save money while effectively insuring their properties. Kashish Kohli had a positive experience with the company's claims process for medical expenses.
Disorganization and Follow-up Issues
Na D's review highlighted the company's lack of organization and poor follow-up, stating that they have to deal with multiple brokers and that it takes a long time to get responses to their inquiries. This has led to a loss of confidence in the company.
Conclusion
Axis Insure seems to have a mixed track record, with some customers experiencing excellent service while others face significant issues with quality and responsiveness.
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