Paul C. Armstrong Insurance Brokers Inc. has proudly served the people of Halton Hills and beyond for over 75 years. Founded in 1947 by John T. Armstrong, our brokerage has remained a family-run business, now spanning four generations. We've built our success on personalized service, prompt claims handling, and a deep understanding of our clients' needs.
Our Commitment to Community
At Paul C. Armstrong Insurance, we believe in building strong relationships and actively contributing to our community. We are passionate about supporting local businesses, events, and organizations that shape the character of our region.
Our Services
We offer a comprehensive range of insurance solutions for individuals and businesses, including:
Personal Insurance
- Auto insurance
- Home insurance
- Business insurance
- Travel insurance
Business Insurance
- Commercial property insurance
- Business interruption insurance
- Professional liability insurance
Our Philosophy
Our mission is to be your trusted partner in safeguarding what matters most. We prioritize:
- Client-centered approach: We take the time to understand your unique needs and concerns to provide tailored insurance solutions.
- Transparency and communication: We believe in open communication and provide clear explanations about your coverage and options.
- Prompt claims handling: We understand the importance of addressing claims efficiently and fairly.
- Community engagement: We pride ourselves on being active members of the community and supporting local initiatives.
Meet the Team
Our experienced and dedicated team of insurance professionals is committed to providing exceptional service and personalized attention. Meet Paul C. Armstrong and Amanda Armstrong Rogers, who bring a wealth of knowledge and passion to our brokerage.
Join us on our journey to protect what matters most and empower your peace of mind. Request a free, no-obligation quote today!
Summary of Reviews
The reviews provided are for Paul Armstrong Insurance company, with mixed feedback from customers. Many reviewers have given high ratings, praising the company's service, knowledgeable and friendly staff, and competitive pricing.
Policies and Coverage
Reviewers have noted the company's ability to customize policies to suit individual needs, with comments on the ease of switching between different policies, such as auto and home insurance. Some reviewers have praised the company's responsiveness, with quick responses to emails and phone calls.
Customer Service
The reviewers have highlighted the professional and friendly demeanor of the insurance brokers, with many mentioning that they have a personal connection with the company. Some have also noted that the company has been family-owned for generations, which adds to the sense of familiarity and trust.
Disappointments and Challenges
However, not all reviews are positive. One reviewer was quoted an unreasonably high rate for car insurance and felt lectured by the broker, leading them to seek insurance from another company. Another reviewer was left feeling misled by a broker who "convinced" them to take on additional coverage, only to face penalties for cancelling the policy.
Conclusion
Despite the mixed feedback, the majority of reviewers have praised Paul Armstrong Insurance for its excellent service, knowledgeable staff, and competitive pricing. However, the company also needs to address concerns around transparency and customer treatment, particularly in regards to rates and policy terms.
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