The Best Professional Plumber in Surrey
At Danne & Sons Plumbing & Heating, we take pride in being the go-to plumbing contractor in Surrey since 1968. As a family-owned business, we prioritize building personal connections with our clients, ensuring that we exceed their expectations and provide them with exceptional services that meet their unique needs. Our commitment to customer satisfaction has earned us a reputation as one of the most reliable and experienced plumbing companies in the region.
Our Story
With nearly 50 years of experience in the industry, we have honed our skills and expertise to provide comprehensive services that cater to both residential and commercial clients. Our team of skilled professionals is dedicated to delivering top-notch solutions that are tailored to meet the specific requirements of each project. Whether you need a new construction, renovation, or simple repair, we have the expertise and resources to get the job done smoothly and efficiently.
Services
We offer a wide range of services designed to meet the diverse needs of our clients. Our services include:
- Pipe repair and replacement
- Hot water tank installation and repair
- Drain cleaning and video inspection
- Backflow prevention and installation
- Excavation services for commercial and residential projects
Our team is equipped with the latest technology and tools to ensure that every project is completed to the highest standards. We take pride in our attention to detail, ensuring that every aspect of the project is carefully planned and executed to provide our clients with long-lasting solutions.
Backflow Prevention
At Danne & Sons, we understand the importance of maintaining a safe and healthy water supply system. Our backflow prevention services are designed to prevent non-potable water from flowing back into your potable water system, ensuring that you have access to clean and safe drinking water at all times. Our experts can install and maintain backflow preventers, providing you with peace of mind and protection against waterborne contaminants.
Excavation Services
We have partnered with Brookview Contracting, a reputable excavation contractor, to provide our clients with comprehensive excavation services. From excavation sites to digging for driveways, our partners can help you with any project that requires expert excavation services. Our partnership ensures that you have access to a team of experienced professionals who can provide you with reliable and efficient excavation solutions.
Commercial Plumbing
As a commercial plumbing contractor, we understand the unique challenges and requirements of commercial projects. Our team of experts is equipped to handle projects of all sizes, from small repairs to large-scale installations. We provide comprehensive commercial plumbing services, including pipe repair, hot water tank installation, and drain cleaning, to ensure that your business operates smoothly and efficiently.
Residential Plumbing
Our residential plumbing services are designed to meet the unique needs of homeowners in Surrey. We offer a range of services, including pipe repair, hot water tank installation, and drain cleaning, to ensure that your home's plumbing system is running smoothly and efficiently. Our team of experts is dedicated to providing you with personalized solutions that meet your specific needs and budget.
Company Performance and Customer Satisfaction
Danne and Sons, a plumbing and heating company, has received mixed reviews from their customers. On one hand, they have been praised for their professionalism, quick response times, and knowledgeable staff. On the other hand, there have been issues with inconsistent service quality and failure to fully address customer problems.
Positive Feedback
Customers have highlighted the excellent service provided by certain employees, such as Jarrod and Dave, who demonstrated a high level of professionalism and expertise. The company's ability to respond quickly to emergencies and their fair pricing have also been appreciated by many customers.
Negative Feedback
However, some customers have expressed dissatisfaction with the company's performance. For instance, one customer had a negative experience with a shower repair job that was not fully resolved, despite spending hundreds of dollars. It was later discovered that the issue was not with the cartridge, as initially suggested, but rather with the hot water heater and other components that were not properly inspected or addressed by Danne and Sons.
Overall Assessment
While Danne and Sons have received praise for their service and professionalism, there are concerns regarding the consistency of their work and the thoroughness of their investigations. It is essential for the company to address these issues to maintain customer satisfaction and build trust with their clients.
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