Trust Us to Manage Your Investment Property
At Mastre Property Management Ltd, we understand the importance of providing exceptional property management services to our clients. As a reputable and experienced company, we have been serving the Calgary market for over 30 years. Our team is dedicated to leasing and managing homes, providing a professional service to both landlords and tenants.
Our Mission
Our mission is to provide a first-rate service to our clients, ensuring that their investment is well taken care of. We achieve this by offering a wide range of residential management services, from leasing and management to advice on landlord-tenant legislation, market sales, and rental income. Our goal is to professionally manage your investment property and accommodate your plans and desires.
Our Services
We offer a comprehensive range of property management services, including:
Leasing Services
- Annual leasing or leasing as required
- Digital pictures of your home
- Advertising your property through the Internet, rental guides, and relocation contacts
- Showing your vacancies by Mastre representative
- Comprehensive tenant screening
- Signing of lease agreements
- Deposit and monthly rent collection
Maintenance Services
- Provide maintenance and minor repair services
- 24-hour emergency service
- Refurbishing services, including painting and carpeting, with quotations provided
- Arrange contracting for major repairs and supervise work
- Handle payment of charges
Non-Resident Tax Services
- Filing NR-6 forms
- Providing NR-4 forms for tax returns
- Submitting tax returns to Revenue Canada on a monthly basis
Insurance
- Rental insurance policy (blanket policy) available at a reasonable cost
- Payments made from gross monthly income
Property Management
At Mastre Property Management Ltd, we understand the importance of transparency and efficiency. Our computer programs, filing systems, and company procedures are designed to provide quick and efficient service to both owners and tenants. We are committed to providing regular statements to clients with necessary annual statements that can be sent to accountants for tax purposes. Payments are made to clients on a monthly basis.
Contact Us
If you need any further information on the services we can provide, please contact us by email at info@calgaryhomerentals.com. We are committed to providing excellent service and look forward to working with you.
Overall Experience
The reviews highlight a mix of positive and negative experiences with Mastre Property Management. While some renters had a smooth and hassle-free experience, others faced issues with maintenance, communication, and inspections.
Positive Aspects
Renters praised Mastre for their prompt responses to maintenance requests, helpful staff, and ease of communication. Some reviewers appreciated the flexibility and understanding shown during difficult situations, such as the COVID-19 pandemic. The company's professionalism, courtesy, and respect towards renters were also commended.
Negative Aspects
On the other hand, some renters experienced issues with property maintenance, rude communication, and difficulties during the moving-out process. A few reviewers felt that the company's connections with cleaners and tradespeople were subpar, leading to unsatisfactory experiences.
Rental and Property Management
Renters had mixed experiences with Mastre's property management services. While some appreciated the ease of renting and the company's ability to find renters quickly, others faced issues with property maintenance and the landlord's decisions to sell the property.
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