Customer focused, quality driven solutions
At DWS Logistics, we are a full-service provider of warehousing, logistics, and distribution solutions. With over 20+ years of experience in the Canadian market, we understand the importance of providing expert and quality-driven solutions to our customers. Our mission is to deliver the highest level of customer satisfaction by streamlining businesses, reducing expenses, and improving customer service.
Our Services
We offer a range of services designed to meet the unique needs of our customers. These services include:
Dedicated and Shared Warehousing
We provide dedicated and shared warehousing solutions, allowing you to optimize your inventory management, reduce costs, and improve efficiency.
Value Added Logistics Services
Our value-added logistics services include order fulfillment, cross-docking, and transloading, ensuring that your products are delivered on time and in the right condition.
Technology and Connectivity
We utilize a robust Warehouse Management System (WMS) and EDI (Electronic Data Interchange) to ensure seamless communication and automation of your supply chain.
Systems Integrations
Our team integrates with your existing systems to provide a seamless solution, ensuring that your inventory, orders, and shipments are accurately tracked and managed.
Our Commitment to the Environment
At DWS Logistics, we are committed to sustainability and environmental responsibility. We believe in taking care of our community, environment, and sustainability, and we are passionate about making a difference.
Leadership Team
Our leadership team is composed of experienced professionals who bring a wealth of knowledge and expertise to the table. Meet our leadership team, including George Caines, President; Cynthia Barone, Director of Air, Ocean, Courier Logistics; Helene Campbell, Corporate Compliance; Ishall Agyekum, Director of Operations; Karl Lass, Director Corporate Development; Leena Gupta, Controller; and Vanessa Moncayo, Implementation/Special Projects Manager.
Delivery Issues and Logistical Problems
Reviewers have expressed frustration with the delivery process, citing issues with packages being sent to Fed-ex pick-up points instead of being delivered to their doorsteps. There is a sense of disappointment and confusion regarding the logistics firm's inability to adapt to the concierge system.
Positive Experiences with Staff
On the other hand, several reviewers have praised the service and staff, specifically mentioning Neeraj, Naren, and the manager as being helpful and efficient. They appreciate the timely pickup of loads and the overall positive experience.
Workplace Experience
Some reviewers have shared their experiences working at the facility, describing it as a "wonderful place to work" with "nice" management that is always willing to help. However, there are contrasting opinions, with some reviewers expressing dissatisfaction with the work environment, citing issues with workload, overtime pay, and appreciation for their work.
Negative Experiences and Warnings
Several reviewers have expressed strong dissatisfaction, warning others to "stay away" due to lost items, bad attitudes, and disorganization. They have also mentioned specific issues with supervisors, such as Helene Campbell, and the lack of overtime pay.
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