Leading Every Client Toward Wealth
At Don Russell Drug Mart, we have been serving our community for over 80 years. Our first store was opened in 1933 by our founder, Don Russell. Since then, we have become a well-known establishment in Etobicoke, with many expanding generations of families and new residents among our loyal customers.
Our Services
As a trusted pharmacy and retail health solutions provider, we understand that there's a good chance you've come to our store because you're not feeling well in some respect. Our expert and caring staff are committed to providing exceptional customer service, ensuring that you receive the relief and answers you need. Our services include:
- Medication Reviews
- Vaccinations
- Braces and Supports
- Pain Relievers
- Medication Therapy Management
Our Employees
Our employees are your partners in wellness at Don Russell Drug Mart. We strive to ensure that our staff has vast knowledge of our products and that our pharmacists keep up-to-date with their training and stay current on the latest developments in our industry. Our employees are dedicated to providing exceptional customer service, matching your ailments with the proper over-the-counter or pharmaceutical solution, and providing a warm and welcoming environment.
Our Commitment
We are committed to ensuring that our customers receive the highest level of care and attention. We pride ourselves on our family-oriented, friendly, and proficient services, and our comfortable environment within our store. Our goal is to make you feel better soon, and we are confident that you will find us to be like old family friends.
Our History
Our founder, Don Russell, opened our first store in 1933. In the 80 years since then, we have been serving our community with friendly, knowledgeable, and helpful service. We have become a trusted name in Etobicoke, and we proudly count many expanding generations of families, as well as new residents, among our customers.
Overall Experience
The reviews highlight a mixed bag of experiences at this pharmacy. While some customers have had consistently great service over the years, others have had exceptionally positive interactions with the pharmacists, and one customer had a severely negative encounter.
Positive Experiences
Helpful Pharmacists
Multiple reviewers praised the pharmacists for their helpfulness and commitment to their patients' health. They were knowledgeable and took the time to get to know their customers and their medical needs.
Negative Experiences
Rude Service
Unfortunately, one customer had a terrible experience with a pharmacist who was rude and made them feel unwelcome and uncomfortable.
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