Building a Lasting Partnership
Pemberton Holmes Real Estate is a family-owned and operated real estate brokerage that has been serving the communities of Greater Victoria and Vancouver Island since 1887. With over 135 years of history, we are proud to be one of the largest independently owned real estate brokerages in North America. Our company has been built on a foundation of integrity, expertise, and a deep understanding of the local communities we serve.
Our Services
At Pemberton Holmes, we offer a wide range of services to our clients, including residential and commercial real estate sales, leasing, and property management. Our team of experienced REALTORS are dedicated professionals who are committed to providing exceptional service to their clients. Whether you are looking to buy, sell, or rent a property, we have the expertise and knowledge to guide you through the process.
Residential Services
Our residential services include:
- Residential sales and marketing of single-family homes, townhouses, and condos
- Property staging and staging consultation
- Home inspections and reports
- Landlord and tenant services
Commercial Services
Our commercial services include:
- Commercial property sales and leasing
- Office, retail, and industrial properties
- Commercial property management and leasing
- Commercial property inspections and reports
Property Management Services
At Pemberton Holmes, we understand the importance of maintaining the value and integrity of your property. Our property management services include:
- Rental property management
- Property lease administration
- Tenant screening and selection
- Rent collection and accounting
- Emergency maintenance and repairs
Community Involvement
At Pemberton Holmes, we believe in giving back to the communities we serve. We are proud to be involved in various community initiatives and events that support local charities, schools, and organizations. We are committed to establishing and maintaining mutually respectful relationships between Indigenous and settler peoples.
Our Team
Our team of REALTORS are dedicated professionals who are committed to providing exceptional service to their clients. With years of combined experience, our team has the knowledge and expertise to navigate the complex world of real estate. We are proud to be a family-owned and operated company, and we are committed to upholding the highest standards of ethics and professionalism.
Our Values
At Pemberton Holmes, we value:
- Integrity: We are committed to conducting our business with honesty, transparency, and fairness.
- Expertise: We are dedicated to staying up-to-date with the latest trends and regulations in the real estate industry.
- Community: We believe in giving back to the communities we serve and supporting local initiatives and charities.
- Family: We value the importance of family and are committed to upholding the highest standards of ethics and professionalism.
Mixed Reviews
Pemberton Holmes, a real estate agency, has received a range of ratings from satisfied clients to those with disappointing experiences.
Communication Issues
Some reviewers have experienced difficulties with communication from the agency's staff. Marz B. felt unresponsive and uncommunicative with the next stage of staff, describing it as "frustrating". Additionally, Nikolaos Lioucatis reported being cold-called multiple times by a third-party salesman, finding it frustrating and annoying.
Positive Experiences
On the other hand, many reviewers have had excellent experiences with Pemberton Holmes' realtors. Nicole H. praised Ilana for her exceptional service, responsiveness, and knowledge of the rental market. Clients like Michelle Nam, Severen Crawley, Jkmelano, Garett Couturier, David Brown, Marsha Moore, and Corie Meyer have all had positive experiences with various realtors, citing excellent customer service, professionalism, and expertise.
Realtor Excellence
Several reviewers have highlighted the exceptional skills of specific realtors. Dorothy Wharton was commended by Michelle Nam for her knowledge and dedication, while Casey was praised by Severen Crawley for his responsiveness and excellent service. Gary and Kathleen McInnis were lauded by Jkmelano for their patience, knowledge, and integrity. Corie Meyer was praised by both her clients and her colleagues for her exceptional service and expertise.
Conclusion
Overall, Pemberton Holmes has received a mix of positive and negative reviews. While some clients have had disappointing experiences with communication issues, many have had excellent experiences with the agency's realtors.
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