Empowering Independence, One Step at a Time
Canada Care Medical is a leading provider of medical equipment and services in the community. We offer a comprehensive selection of mobility solutions, bathroom safety products, medical accessories, and other healthcare solutions to enhance the lives of our clients. Since our beginnings, we've prioritized client-centered care and building strong relationships with our patients.
Our Expertise
We have a team of passionate professionals with extensive experience in assisting individuals with various medical needs. Our staff is committed to:
- Providing personalized consultations and recommending the right products and services to meet your unique requirements.
- Delivering exceptional customer service with empathy and compassion.
- Helping you navigate through insurance coverage and financial assistance options.
Mobility Solutions
- Mobility scooters (small and medium/large)
- Walkers and canes
- Lift chairs
- Stair lifts
- Patient lifts
Bathroom Safety
- Bath lifts and bath seats
- Grab bars and raised toilet seats
- Ramps and bathroom safety equipment
Medical Equipment & Supplies
- Oxygen therapy equipment
- Stair climbing and mobility aids
- Specialized beds and mattresses
- Patient chairs and transfer aids
Accessibility Solutions
- Ceiling tracks and patient lifts
- Automatic door openers
- Accessible furniture and bathroom fixtures
Additionally, we offer
- Rental options for various medical equipment
- Installation and repairs of medical equipment
- Financial assistance programs and insurance guidance
Our Mission
Canada Care Medical is dedicated to empowering individuals to live with greater independence and dignity by providing access to reliable medical equipment, exceptional service, and personalized support. We believe in fostering a welcoming and supportive environment where clients can feel comfortable and respected throughout their journey.
Customer Service Experience
The reviews highlight both excellent and poor customer service experiences with Canada Care Medical. On the positive side, Diane Pick praised the company's excellent service, citing the driver's ability to navigate rural roads to deliver supplies on time. Similarly, Roger Patrick Radojcic commended the team's helpfulness and professionalism in setting up his grandmother's medical needs.
Challenges with Payments and Availability
On the negative side, Jamie Winters expressed frustration with the etransfer payment process, citing a lack of clear instructions and unresponsive phone support. Arif Khan also encountered issues when he was told to visit the store for an ankle brace, only to find it was unavailable and was instead directed to another location.
Overall Assessment
The reviews highlight the importance of effective communication, responsiveness, and availability of products and services in the medical supply industry. While Canada Care Medical excelled in some areas, they fell short in others, emphasizing the need for improvement.
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