LET'S GET STARTED - Give your loved ones the care they deserve
At Excel Care, we understand that senior care is not just about ticking boxes, it's an intentional response to one's aging needs. We believe that every senior deserves personalized care solutions that increase their health, sense of well-being, and overall quality of life. That's why our expert team is dedicated to providing compassionate and competent care to seniors and their families in the Greater Toronto Area.
Our Approach
At Excel Care, we take a holistic approach to senior care. We believe that each senior is unique, with their own needs, desires, and potentials for care. That's why we've developed the "Care Steps" methodology - five interconnected layers of care that build on top of each other - to ensure that each senior receives the competent and empathetic care they deserve.
Our Services
At Excel Care, we offer a comprehensive range of senior care services, including:
- Alzheimer care, with a focus on creating a safe and supportive environment for seniors with Alzheimer's disease
- Environment care, which includes design and furniture arrangement, as well as softer flooring and re-lighting to create a comfortable living space
- Emotional support, which provides resources to help seniors and their families manage the emotional undertones of their new situation
- Medical assistance, including hospice care and palliative care for seniors who require extra attention
- Caregiver education, to ensure that our team is up-to-date on all care regulations and responsibilities
- Household duties, including light cleaning of the home and assistance with meal preparation
- Disease control, which includes practicing food safety and sanitizing/cleaning to prevent the spread of illness
- Grooming and hygiene, including assistance with personal care and hygiene
- Mobility support, including the use of transfer devices, lifting devices, and escort services
- Toileting assistance, including preparation, washing, and assistance with changing diapers
Our Mission
At Excel Care, our mission is to provide seniors with the care and support they need to live their best lives. We believe that every senior deserves to be treated with dignity and respect, and we're committed to providing that care with compassion, empathy, and expertise.
Our Experience
At Excel Care, our team has over 23 years of experience providing senior care to families in the Greater Toronto Area. We've helped over 1,096 people, and we're proud of the positive impact we've had on their lives. We've also received a 4.3-star rating from our customer reviews, a testament to our commitment to excellence and our dedication to providing the best care possible.
Our Philosophy
At Excel Care, our philosophy is simple: we believe that every senior deserves the best possible care, and we're committed to providing that care with compassion, empathy, and expertise. We understand that senior care is not just about ticking boxes - it's about intentionally responding to one's aging needs. That's why we've developed the "Care Steps" methodology, and it's why we're committed to providing personalized care solutions that increase seniors' health, sense of well-being, and overall quality of life.
Overall Experience
The reviews of Excel Care Nursing highlight the varying experiences of clients who have interacted with the company. While some have had positive experiences, others have encountered issues.
Technical Issues
Some clients have reported technical issues when attempting to upload their resume to the company's website. This has led to frustration and a desire for the issue to be resolved.
Unprofessional Conduct
One reviewer, Sophie Joseph, had a particularly negative experience with the company. She reports that the company confirmed an interview, only to fail to show up and not provide any communication after the fact. This left her feeling extremely disappointed and unprofessional.
Professionalism and Compassion
On the other hand, some reviewers have had very positive experiences with Excel Care Nursing. The team is praised for their professionalism, compassion, and support. The company's quick response to a client's urgent need for nursing care is particularly noted.
Management and Client Relations
Another reviewer, Mandeep Nijjar, reports that the management is nice and that the company has a good approach to dealing with clients and employees.
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