Rebuilding Lives, One Patient at a Time
At Downsview Healthcare, we understand the devastating impact that injuries can have on individuals and their families. As a multidisciplinary team of healthcare professionals, we are dedicated to providing comprehensive and personalized rehabilitation programs to patients who have suffered motor vehicle accidents (MVA), personal injuries, and those experiencing pain and dysfunction due to acute or chronic conditions.
Who We Are
Downsview Healthcare Inc. is a family of rehabilitation clinics with locations throughout the Greater Toronto Area (North York) that offers comprehensive multidisciplinary rehabilitation programs to patients who have suffered motor vehicle accidents (MVA) and personal injury as well as those patients suffering from pain and dysfunction due to acute or chronic conditions. Our team of highly qualified and experienced healthcare professionals, including doctors and chiropractors, are committed to providing the highest quality of care to our patients.
Our Approach
At Downsview Healthcare, we recognize the importance of individualized attention and personalized treatment. We utilize a multidisciplinary team of professionals from the medical and rehabilitation fields to provide our patients with tailored treatment plans. Our modern facilities include exercise equipment designed for rehabilitation, large rooms for education and passive treatment activities, and the latest in technology including spinal decompression, laser therapy, and hydrotherapy.
Services We Offer
Our comprehensive range of services includes:
- Physiotherapy
- Massage Therapy
- Chiropractic Rehabilitation
- Acupuncture
- Spinal Decompression
- Psychological Therapy
- Shockwave Therapy
- Concussion Management Program
- Chronic Pain Treatment
- Assessments
What We Provide
As a patient at Downsview Healthcare, you can expect:
- Same-day appointments
- Doctor-in-home visits and treatments
- Fast referrals to specialists
- Wheelchair transportation and accessibility services
- Translation services
Our Commitment
At Downsview Healthcare, we are committed to providing a positive experience for our patients. Our team is dedicated to helping our patients recover from injuries and regain their quality of life. We have a team of experienced therapists who have many years of experience and a team of doctors and chiropractors with over 20+ years of experience.
Strengths and Weaknesses
The reviews highlight both the positive and negative aspects of Downsview Healthcare. While some patients have had excellent experiences, others have been let down by the clinic's approach to trauma-informed care.
Lack of Trauma-Informed Care
Several patients have expressed disappointment and frustration with the clinic's lack of understanding of trauma-informed approaches to care. One reviewer specifically mentioned that when they provided feedback on this issue, the doctors attempted to silence them and refused to provide adequate care.
Exceptional Staff
On the other hand, many patients have praised the staff at Downsview Healthcare. Mina at the front desk and Matt the younger physiotherapist have been particularly commended for being listenable and caring.
Positive Experiences
Most patients have reported having excellent experiences at the clinic, citing knowledgeable doctors, excellent staff, and effective treatment. Many have praised the clinic's hydro/aqua massage, massage, and physiotherapy services.
Negative Comments
Unfortunately, one patient has spoken out about the clinic's lack of understanding of trauma-informed care and the dismissive response they received from doctors.
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