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Building a Strong Future, One Relationship at a Time

Our Vision

The Martello Group empowers clients to achieve greater value and peace of mind through innovative property management solutions. We believe in forging strong, collaborative partnerships built on trust and transparency.

Who We Are

Founded in 1988, The Martello Group has evolved into a leading property management company serving both commercial and residential clients across Canada and the United States. Led by a team of experienced professionals, we leverage our deep industry knowledge to deliver tailored solutions that optimize value and elevate your investment.

Our Values

  • Client-Focused: We prioritize client needs and actively work to understand and exceed expectations.
  • Integrity: We maintain the highest ethical standards and transparency in all our dealings.
  • Innovation: We embrace technological advancements to enhance efficiency and client experiences.
  • Community Involvement: We actively contribute to the communities we serve, supporting organizations that empower future generations.

Commercial & Multifamily Residential Rental Management

  • Responsive tenant screening and selection
  • Effective rent collection and payment processing
  • Comprehensive property maintenance and repairs
  • Detailed reporting and communication
  • Experienced lease negotiations and renewals

Furnished Rental Management

  • Furnished and equipped units for tenant convenience
  • Streamlined rental process and pricing strategies
  • Comprehensive housekeeping and maintenance services

Building Operations

  • Comprehensive preventative maintenance plans
  • Responsive repairs and emergency services
  • Building modernization and efficiency upgrades

Partnership Opportunities

  • Custom tailored solutions to meet specific client needs
  • Collaborative approach to maximize property value
  • Shared risk and reward potential

Our Expertise

From single-family homes to complex commercial properties, our team has the expertise to handle all aspects of property management, including:

  • Financial management and budgeting
  • Leasing and tenant relations
  • Risk mitigation and insurance
  • Marketing and promotion
  • Compliance and legal affairs

Join Us

We invite you to discover the Martello difference and experience exceptional property management services that exceed expectations. Contact us today to discuss your specific needs and explore how we can collaborate to achieve your real estate goals.

Reviews
Positive: Reviewers praise Bruce Ward Realty's professionalism, friendly agents, and quality properties.
Negative: Reviewers criticize Bruce Ward Realty's poor communication, rudeness from representatives, and questionable listing practices.

Mixed Reviews for Bruce Ward Realty

Business Practices and Communication

Reviews highlight issues with communication and business practices at Bruce Ward Realty. Some reviewers experienced unresponsiveness to email requests, while others encountered rudeness from representatives, specifically Jacy. This lack of professionalism has deterred some from doing business with the company.

Listing Practices

There are concerns about the accuracy and integrity of listings. One reviewer reported seeing the same apartment listed at a higher price after it was previously listed at a lower price, leading to suspicions of dishonest practices.

Positive Experiences

On the other hand, some reviewers have had positive experiences with Bruce Ward Realty. They praise the company's professionalism, friendly agents, and efficient rental process. Specifically, agents like Pheonix have been commended for their helpfulness.

Property Quality and Amenities

Reviewers have also praised the quality of properties managed by Bruce Ward Realty. The Marinaside Crescent building, in particular, is commended for its prompt maintenance, cleanliness, and excellent amenities like the gym, pool, and sauna.

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