Your Health is Our Priority
Our Story
At MJ's Natural Pharmacy, our roots date back to 2003 when our founder, Frankie C F Cheung, graduated as a pharmacist from the University of Bradford in England with an honors degree. Frankie then underwent a year of training in London before being registered as a member of the Royal Pharmaceutical Society of Great Britain (RPSGB). He later registered with the Pharmacy and Poisons Board of Hong Kong, solidifying his expertise in the field of pharmacy. In the early 2000s, Frankie made the transition to Canada and began building a new life, where he eventually opened the doors to MJ's Natural Pharmacy in the Lower Mainland.
Our Mission
Our mission is to provide exceptional pharmacy services that cater to the unique needs of our patients. We strive to build strong relationships with our customers, understanding their healthcare goals and providing personalized care that addresses their individual needs. At MJ's Natural Pharmacy, we are committed to staying ahead of the curve, investing in the latest technologies and training to ensure that our patients receive the most effective and efficient care.
Our Services
As a comprehensive pharmacy, we offer a wide range of services designed to support your overall health and wellness. These services include:
Compounding Services
At MJ's Natural Pharmacy, we own and operate our in-house compounding lab, where our expert pharmacists and technicians work with customers to create customized medications tailored to their specific needs. Our compounding lab is designed according to the NAPRA standards for non-sterile compounding, ensuring the highest level of quality and precision in every medication. We offer a variety of compounding services, including pain management, hormonal therapy, and customized medications for pets.
Blister Packaging
We understand that managing medications can be overwhelming. To help simplify your medication routine, we offer blister packaging services. Our experienced pharmacists work closely with you to design a customized plan, ensuring that your medications are organized and easily manageable.
Health Clinics
At MJ's Natural Pharmacy, we believe that prevention is the best medicine. Our health clinics offer a range of services, from health workshops to personalized consultations, aimed at empowering our customers to take control of their health. Our expert pharmacists provide expert guidance on nutrition, supplements, and medications, helping you make informed decisions about your health and wellness.
Immunization/Travel Vaccinations
As a responsible and proactive healthcare partner, we offer a range of immunizations and travel vaccinations to protect you from vaccine-preventable diseases. Our expert pharmacists are well-versed in the latest vaccination recommendations and will work closely with you to determine the most appropriate vaccinations for your needs.
Medication Reviews / Consultation
At MJ's Natural Pharmacy, we believe that medication management is a crucial aspect of overall health. Our expert pharmacists offer personalized medication reviews and consultations, helping you make informed decisions about your medications. We take the time to listen to your concerns, assess your medication regimen, and provide tailored recommendations to optimize your health and wellness.
Other Services
We also offer a range of other services designed to support your overall health and wellness, including medication therapy management, customized nutrition and supplement planning, and personalized wellness coaching. Our expert pharmacists will work closely with you to develop a comprehensive plan that addresses your unique needs and goals.
At MJ's Natural Pharmacy, we are committed to delivering exceptional customer service, personal attention, and tailored solutions. Our team consists of dedicated and passionate professionals who strive to provide the highest level of care and attention to our patients. We believe in building strong relationships with our customers, understanding their healthcare goals, and providing personalized care that addresses their individual needs.
Service Quality
The reviews highlight mixed experiences with the service quality at MJ's Pharmacy. While some patients appreciate the good service and staff expertise, others have had frustrating experiences with long waits, unorganized staff, and mistakes with medication.
Staff Behaviour
Some reviewers have comments about the staff's attitude, with one reviewer mentioning a rude staff member named Fiona. Another reviewer experienced a friendly and professional encounter with the staff, who were knowledgeable and helpful.
Inspection and Submitting Claims
One reviewer warns that the pharmacy may make mistakes when submitting claims to insurance companies, resulting in patients having to pay for prescriptions that should be covered.
Hours and Availability
A reviewer experienced confusion when trying to visit the pharmacy during their stated hours, suggesting that the hours may need to be confirmed.
Overall Experience
Despite some negative experiences, some reviewers have had very positive experiences with MJ's Pharmacy, praising the staff's knowledge, helpfulness, and friendly attitude.
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