Business Details
31 Years
experience
Emergency
services
Trusted IT Services & Managed Solutions in Toronto
Established in 1995, MBI I.T. Services has built a reputation as a trusted partner for organizations across North America seeking efficient IT solutions. Our expertise in ITIL service design and implementation is supported by a dedicated team of Senior Project Managers, Regional/Territory Managers, and Incident Managers who deliver cost-effective, innovative solutions tailored to client objectives. We specialize in hardware delivery, installation, and removal services backed by a wholly owned GPS-tracked fleet for secure end-to-end logistics. Our focus on the public sector and large corporate clients enables competitive pricing while maintaining a proven track record of quality.With nationwide coverage and capabilities for after-hours deployments, we accommodate unconventional project timelines while providing real-time tracking, electronic proof of delivery, and instant communication through our client portal. Our commitment to continuous improvement ensures clients benefit from streamlined administration processes, measurable cost savings, and adaptable resources that align with evolving ITSM requirements.
Services
IT Hardware Delivery
Installation Services
Removal Services
IT Outsourcing
Managed Services
Desktop Deployment
Printer Solutions
Logistics Tracking
After-Hours Support
ITIL Consulting
Details
- Year established: 1995
Highlights and features
- We have over 25 years of experience in IT service delivery since 1995
- Our GPS-tracked fleet ensures secure end-to-end hardware logistics
- Specialized in ITIL-aligned solutions for public sector organizations
- Proven track record of reducing implementation costs by up to 40%
- Nationwide coverage with capabilities for after-hours deployments
What people say
40% cost reduction
10-20% administration savings
80% overtime reduction
Secure deliveries
Real-time tracking
Services
IT Hardware Delivery
Our GPS-tracked fleet ensures secure transportation of IT equipment with end-to-end visibility. We handle nationwide deliveries of desktops, servers, and networking gear while maintaining strict chain-of-custody protocols. Clients receive real-time tracking updates and electronic proof of delivery through our portal.
Installation Services
Professional setup of complete IT environments including workstations, printers, and network infrastructure. Our certified technicians ensure proper configuration and integration with existing systems while minimizing downtime during business hours.
Managed Services
Comprehensive IT operations management through customized service agreements. Our team handles hardware lifecycle management, system monitoring, and technical support with dedicated project managers for enterprise clients.
After-Hours Support
Flexible implementation services outside regular business hours to accommodate critical projects. We execute weekend and evening deployments without increasing client payroll costs through our available technician network.
ITIL Consulting
Expert guidance on IT service management frameworks including ITIL implementation. We help organizations align their IT operations with business objectives while improving service delivery efficiency and cost-effectiveness.
Questions
What IT services does MBI specialize in?
We focus on hardware delivery, installation, removal, and managed IT services aligned with ITIL frameworks for enterprise clients.
Do you serve public sector organizations?
Yes, we specialize in serving government agencies with competitive pricing and proven compliance with public sector requirements.
How do you ensure secure hardware deliveries?
Our GPS-tracked fleet provides end-to-end visibility with electronic proof of delivery and chain-of-custody documentation.
Can you handle after-hours deployments?
Yes, we offer weekend and evening implementations to minimize business disruption without increasing client payroll costs.
What geographic areas do you cover?
We provide nationwide service across Canada and the United States with our own transportation resources.
