Satisfying Our Customers Is Our Most Important Goal!
A Trusted Tradition of Automotive Care in Kamloops
Hanson's Auto Repair has proudly served Kamloops and surrounding areas since 2001. Family-owned and operated, we are committed to providing reliable, honest, and trustworthy automotive maintenance and repair services. Our team of certified technicians and dedicated staff are passionate about helping you keep your vehicle running smoothly and efficiently.
Our Expertise & Services
Hanson's Auto Repair offers a comprehensive range of services to meet all your automotive needs. We handle everything from routine maintenance to complex repairs, adhering to the highest standards of workmanship. Our services include:
- General Maintenance & Repairs: Oil changes, tune-ups, belt and hose replacements, brake repairs, exhaust system repairs, electrical diagnostics and repairs, and more.
- Transmission & Engine Services: Transmission rebuilds and repairs, engine diagnostics and repairs, cooling system repairs, and scheduled maintenance.
- Tire & Suspension Services: Tire rotations, alignments, balancing, suspension repairs, strut replacements, and shock absorber replacements.
- Air Conditioning & Heating: AC repair and recharge, heater repair, and cabin air filter replacement.
Quality & Customer Satisfaction
We understand that your vehicle is an important part of your life, which is why we prioritize quality and customer satisfaction. We use only quality parts from trusted suppliers and work diligently to ensure your vehicle is repaired correctly the first time.
Our team is committed to open communication and will keep you updated throughout the repair process. We value your time and strive to complete the work efficiently.
A Reliable Partner for Your Automotive Needs
Hanson's Auto Repair is more than just a repair shop. We are your reliable partner in vehicle care. We are committed to building lasting relationships with our customers and providing exceptional service that keeps you coming back.
We are proud to be a part of the Kamloops community and actively participate in local events and initiatives. We believe in giving back to the community that has supported us.
Positive Experiences
Many customers have had excellent experiences with Hanson's Auto Service. Several reviewers praised the shop's professionalism, honesty, and affordable prices. They were impressed with the quick turnaround time, thorough inspections, and effective repairs. The staff, including Henry, were commended for their knowledge, communication, and friendly service.
Reasons for Recommendation
- Quick and reliable repairs
- Professional and honest staff
- Affordable prices
- Thorough inspections and diagnoses
- Excellent customer service
Negative Experiences
On the other hand, a few customers had disappointing experiences with Hanson's Auto Service. Some reviewers complained about the shop's lack of interest in helping them, overcharging, and poor workmanship. They reported finding incorrect diagnoses, unnecessary repairs, and even instances of lying and upselling.
Reasons for Caution
- Poor communication and lack of interest
- Overcharging for services
- Incorrect diagnoses and unnecessary repairs
- Instances of lying and upselling
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