Trust Your Vision to the Experts
Times Optical, located in the heart of Richmond Hill, Ontario, has been providing first-class eye care, designer glasses, and contact lenses since 2010. Our dedicated staff of experienced ophthalmic opticians and clinical assistants are committed to delivering the best possible service to our clients. With a wealth of knowledge and expertise, our customers can relax in the knowledge that they are in safe hands. At Times Optical, we continuously invest in cutting-edge equipment and training to maintain the health of your eyes and ensure clear and comfortable vision. As a one-stop optical destination, we offer customized eyewear services and professional prescription advice. Our customers' satisfaction is our top priority, and we will make sure that your glasses and contact lenses are perfect for you.
Our Services
At Times Optical, we offer a wide range of services, including eye exams, contact lenses, prescription eyeglasses, designer frames, trendy sunglasses, and more. Our services are designed to meet the needs of clients visiting us from across Hamilton, Kitchener, Barrie, Niagara Falls, Richmond Hill, Mississauga, Oshawa, Markham, Vaughan, Toronto, Oakville, and the Greater Toronto Area.
*Eye Exams*: Our optometrists and eye doctors provide comprehensive eye exams to assess your visual acuity, eye alignment, depth perception, and eye movement. Our eye exams also include testing for glaucoma, cataracts, and other eye diseases.
*Contact Lenses*: We offer a wide range of contact lenses, including soft contact lenses, rigid gas permeable lenses, and multifocal lenses. Our optometrists will help you find the best contact lenses for your eyes and provide professional advice on how to care for your lenses.
*Prescription Eyeglasses*: We carry a wide selection of prescription eyeglasses for men, women, and children. Our experienced opticians will help you find the best frames for your face shape, prescription, and lifestyle. We offer a variety of lens options, including single vision, progressive, and transition lenses.
*Designer Frames*: We carry a wide selection of designer frames from top brands, including Ray-Ban, Gucci, Prada, and more. Our opticians will help you find the perfect frames to complement your style and personality.
*Trendy Sunglasses*: Our selection of trendy sunglasses includes polarized and non-polarized lenses to protect your eyes from harmful UV rays. We carry a variety of styles and brands to suit your preferences.
At Times Optical, we are committed to providing the best possible service to our clients. We believe that clear and comfortable vision is essential to your overall health and well-being. Our experienced optometrists, opticians, and clinical assistants are dedicated to delivering the highest quality eye care and eyewear services. We invite you to visit our store in Richmond Hill, Ontario, to experience our exceptional service and selection of designer glasses, contact lenses, sunglasses, and prescription sunglasses.
Customer Service and Experience
The reviews of Times Optical are a mixed bag, with some customers having a very positive experience while others were left feeling disappointed and unhappy. While some reviewers praised the excellent customer service, vast selection of frames, and professional staff, others reported disappointing experiences, including rude and dismissive staff, a lack of understanding of customer needs, and poor service.
Positive Reviews
Several reviewers praised the excellent service they received at Times Optical. They appreciated the helpful and professional staff, who were able to fix a broken frame without charging a fee. Reviewers also commended the vast selection of frames available and the fair prices. The top-notch customer service and attention to customer needs were also highlights of their experiences.
Negative Reviews
On the other hand, some reviewers had a very negative experience at Times Optical. They reported receiving poor customer service, including being treated rudely and dismissed by staff. One reviewer felt insulted into buying more expensive frames, while another left the shop feeling frustrated and unvalued.
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