Contact Us Today for Trusted Eye Care
Passionate Eye Care for All Ages
Westwood Optical Family Eye Care has been providing compassionate and comprehensive eye care to the Westwood, St. James, Winnipeg and Manitoba communities since 1984. Our team of experienced optometrists and staff are committed to promoting healthy vision and delivering personalized eye care to patients of all ages.
Expert Eye Care Services
We offer a comprehensive range of services designed to address all your eye care needs, including:
Preventative Care & Exams
- Routine eye exams for all ages
- Vision screenings
- Comprehensive eye health assessments
- Digital retinal imaging and scanning
- Visual field testing
Vision Correction & Management
- Contact lens fitting and care
- Glasses selection and prescription
- Treatment of common vision problems like myopia, hyperopia, and astigmatism
- Specialty lens options for specific needs like computer vision syndrome and dry eye
Eye Health Management
- Treatment of eye infections and minor injuries
- Management of chronic eye conditions like cataracts, glaucoma, and macular degeneration
- Advanced technology for diagnosing and managing eye diseases
Advanced Technology & Profesional Expertise
Our state-of-the-art equipment and technology allows us to provide accurate diagnoses and personalized treatment plans. Our team of experienced optometrists are highly skilled in managing a variety of eye conditions and are dedicated to providing compassionate and individualized care.
Wide Range of Options
From stylish frames to cutting-edge lenses, we offer a vast selection of options to meet your visual needs and preferences. Our friendly and knowledgeable staff will guide you through choosing the right products and ensuring optimal vision.
Patient Experience
The reviews highlight a mix of positive and negative experiences at Westwood Optical. Some patients have had excellent experiences, praising the doctors and staff for their professionalism, friendly demeanor, and willingness to accommodate their schedules and needs. For instance, one patient had a bad eye infection that was handled promptly and effectively by Dr. Sodhi, and another patient appreciated the helpfulness of Joanna in selecting new eyeglasses.
Wait Times and Scheduling
However, some patients have expressed disappointment with the wait times and scheduling processes. One patient had to wait a week to see an eye doctor for an emergency appointment, and another patient was told that it would take a few weeks to get a contact fitting appointment.
Communication and Discussion
Additionally, some patients have mentioned that they would have liked more discussion and education on certain aspects of their eye care, such as the options for contact lenses. One patient felt that the optometrist didn't take the time to explain the pros and cons of different lens options, which made them feel like a "number" rather than a client.
Service and Staff
On the other hand, several patients have praised the friendly and helpful staff at Westwood Optical. One patient was impressed with the reception staff's kindness and COVID protocols, while another patient appreciated the optometrist's ability to explain complex information in a clear and concise manner.
Overall Satisfaction
Despite some minor issues, most patients have expressed overall satisfaction with their experiences at Westwood Optical. They have appreciated the doctors' expertise and the staff's friendly demeanor, and many have praised the clinic's ability to accommodate their needs and provide excellent customer service.
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