Business Details
15 Years
experience
Emergency
services
24/7 Emergency Veterinary Care in Victoria, BC
Since June 2011, our hospital has provided urgent and critical veterinary care to pets across Vancouver Island. Our team of experienced emergency veterinarians and registered veterinary technologists delivers compassionate, high-quality care through a structured triage system that prioritizes severe cases. As an AAHA-accredited facility, we maintain rigorous standards for hospital operations and patient care.Our services include 24-hour emergency support, advanced critical care, and elective surgical procedures. We operate two state-of-the-art ICU units for life-support cases and offer financing options through ScratchPay to ensure accessible care. Our commitment to excellence extends to continuous improvement in emergency medicine and community education about pet health risks like necrotizing fasciitis.
Services
Emergency Care
Critical Care
General Surgery
Triage Assessment
ICU Treatment
Pet Necropsy
Veterinary Referrals
Surgical Removal
Wound Repair
Amputations
Details
- Year established: 2011
Highlights and features
- We offer 24/7 emergency veterinary care with a dedicated team of specialists
- Our hospital maintains AAHA-accredited standards for veterinary excellence
- We prioritize critical cases through a structured triage system
- Financing options available through ScratchPay for urgent pet care
- Two state-of-the-art ICU units for advanced life-support treatment
Associations and certifications
- American Animal Hospital Association (AAHA)
Services
Emergency Care
Our 24-hour emergency veterinary service provides immediate care for pets with acute injuries or sudden illnesses. The team handles walk-in emergencies and prioritizes cases through a structured triage system. Patients receive rapid assessment and stabilization before being transferred to appropriate care units.
Critical Care
The hospital maintains two state-of-the-art ICU units for pets requiring advanced life-support treatment. Our critical care team provides continuous monitoring and specialized interventions for patients with severe medical conditions. This service ensures optimal recovery environments for critically ill animals requiring intensive veterinary attention.
General Surgery
We offer surgical services including spays, neuters, mass removals, and foreign body retrievals. The surgical department handles both emergency cases and scheduled procedures with experienced veterinary surgeons. This service helps reduce wait times for urgent surgical interventions while maintaining high safety standards.
Veterinary Referrals
The hospital accepts referrals from regular veterinarians for complex emergency cases requiring specialized equipment or expertise. Our referral system ensures seamless transfer of patient records and coordinated care planning. This service supports primary care veterinarians in managing critical cases beyond their facility's capabilities.
Triage Assessment
Our triage system organizes patients based on condition severity to ensure timely treatment. Trained staff rapidly assesses each pet's medical needs upon arrival. This standardized process helps identify life-threatening conditions first while maintaining efficient patient flow during high-demand periods.
People
Dr. Catherine Daniel
Emergency Veterinarian
Dr. Catherine Daniel brings extensive emergency medicine experience to our team, specializing in urgent pet care and critical condition management.
Dr. Emma Derocher
Emergency Veterinarian
Dr. Emma Derocher provides expert emergency care with a focus on rapid diagnosis and treatment of acute pet health conditions.
Dr. Christie Lauzon
Emergency Veterinarian
Dr. Christie Lauzon contributes specialized knowledge in emergency veterinary medicine and critical care procedures.
Dr. Jessica Paravicini
Emergency Veterinarian
Dr. Jessica Paravicini offers dedicated emergency services with expertise in urgent pet health interventions.
Cindy
Practice Manager
Cindy oversees hospital operations with extensive experience in veterinary practice management and team coordination.
Questions
What are your current emergency hours?
We operate 24 hours Monday, Sunday, and Tuesday until 8 AM. We're closed Wednesday and Thursday, with Friday service from 8 AM to midnight.
What emergency services do you offer?
We provide 24/7 emergency care for pets, including triage assessment, critical care treatment, and emergency surgical procedures for urgent medical conditions.
How can I finance my pet's treatment?
We offer financing options through ScratchPay to help manage unexpected veterinary expenses for pet owners requiring urgent care services.
What should I do when you're closed?
For emergencies during closed hours, contact WAVES West Coast Animal Veterinary Emergency Hospital or Central Victoria Veterinary Hospital, both open 24 hours.
Are you AAHA accredited?
Yes, we voluntarily meet AAHA's rigorous standards for veterinary excellence in hospital operations and patient care services.
Do you accept veterinary referrals?
Yes, we accept referrals from regular veterinarians for complex emergency cases requiring specialized equipment or expertise beyond their facility's capabilities.
