Experience the Heart of Banff National Park
Nestled in the heart of Banff National Park, the Banff Ptarmigan Inn is your home away from home. Our family-run hotel is located mere steps from the downtown area, surrounded by the majestic Canadian Rockies. We pride ourselves on providing a warm and welcoming atmosphere, perfect for your next adventure.
Services and Amenities
As a guest at the Banff Ptarmigan Inn, you can enjoy a wide range of services and amenities to make your stay with us as comfortable and convenient as possible.
- Complimentary WiFi: Stay connected with family and friends or get some work done in the comfort of your room with our complimentary WiFi.
- Complimentary Underground Parking: Leave your vehicle safely in our underground parking lot, ensuring a secure and stress-free stay.
- Complimentary Banff Roam Bus Passes: Explore the town of Banff and its surroundings using our complimentary Banff Roam bus passes.
- Two Indoor Hot Tubs: Unwind and relax in one of our two indoor hot tubs, perfect for soothing those sore muscles after a day of exploring.
- Sauna and Steam Room: Envelop yourself in the warmth and tranquility of our sauna and steam room, available to our guests.
- The Meatball Pizza and Pasta: Savor delicious Italian-inspired cuisine at our on-site restaurant, featuring attentive service and moderate prices.
- Meeting Rooms: Whether you're planning a corporate meeting or social gathering, our two meeting rooms offer the perfect space for your needs.
Pet-Friendly Accommodations
We understand that your furry friends are part of your family. At the Banff Ptarmigan Inn, we welcome dogs and cats in select rooms, subject to a $25.00 per night pet fee. Book your pet-friendly room today by calling us at 1(800) 661-8310.
What Our Guests Love
Don't just take our word for it! Our guests rave about our warm hospitality, comfortable rooms, and convenient location. Here's what some of our guests have to say:
- "This hotel is situated in centre of Banff and has everything within walking distance. Great location and the staff is very friendly and helpful."
- "This hotel exceeded our expectations. The rooms are clean and comfortable, and the staff is very friendly and helpful."
- "We chose this hotel because of its location. The staff is very friendly and helpful, and the rooms are clean and comfortable."
General Experience
The majority of guests had a positive experience at the hotel, praising the friendly and accommodating staff, clean and well-maintained rooms, and convenient location in Banff.
Rooms and Amenities
Guests were generally satisfied with the cleanliness and comfort of their rooms, although some mentioned issues with housekeeping, such as stained sheets and dirty towels. The hotel's amenities, including the hot tub, steam room, and gym, were appreciated by many guests. However, some guests found the rooms to be small, dark, and outdated.
Service
The hotel staff received high praise from most guests, with many describing them as friendly, helpful, and welcoming. The staff were willing to go the extra mile to accommodate guests' needs, including providing early check-in and helping with lost items.
Location
The hotel's location in Banff was a major selling point for many guests, with easy walking distance to downtown and nearby activities. The free bus passes provided by the hotel were also appreciated by many guests.
Food and Beverage
Some guests enjoyed the hotel's breakfast buffet, while others found it to be adequate to poor. The restaurant staff were praised for their exceptional service, and the avocado toast was a particular highlight for one guest.
Negative Comments
Some guests expressed disappointment with the quality of their rooms, including issues with cleanliness, outdated decor, and poor lighting. A few guests also mentioned noise issues, including loud air conditioning units and thin walls that allowed noise from other rooms to disturb them.
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