Lighting Your Way to Exceptional Design
Our Story
At The Lighting Centre, we take pride in being Calgary's premier destination for all your lighting needs. With over 20 years of experience, our family-run business has consistently ranked number one in the city. Our commitment to quality, service, and design has earned us the trust of many lighting and showroom designers. Our president, M Bornyk, has created a warm and inviting atmosphere in our 15,000 square foot facility and 30,000 square foot warehouse, where you'll find a vast selection of lighting products from over 40 manufacturers.
Our Services
Whether you're a general customer, homebuilder, contractor, designer, or electrician, we have the technical knowledge, product range, and organizational capacity to serve your needs, regardless of your budget level. Our team of knowledgeable and experienced staff, including certified Lighting Specialists, will guide you through our comprehensive showroom, offering expert advice and exceptional customer service. We take pride in staying up-to-date with the latest trends and products, ensuring that our customers receive the best possible service. From traditional to contemporary, we have an extensive range of lighting options to suit your unique style.
Our Commitment
At The Lighting Centre, we're dedicated to providing an exceptional customer experience. Our commitment extends beyond the sales staff, with service people on hand to answer questions, follow up with products or installation, or make repairs on older fixtures. We believe in building long-term relationships with our customers, and our knowledgeable staff will work with you to find the perfect lighting solution for your project.
Our Showroom
Our showroom is a treasure trove of lighting fixtures, home decor, and furniture. You'll find everything from traditional to contemporary styles, and our knowledgeable staff will help you navigate the vast selection. We also offer a range of decorative items, including artwork, vases, rugs, and more, all carefully curated to complement our lighting products.
Racial Discrimination and Poor Customer Service
Some customers have reported experiencing racial discrimination at this lighting store. Carlos Cardenas El Patriota, a customer who gave the store a 1-star rating, claimed that the sales lady made discriminatory comments towards him, making him feel unwelcome. He also felt that his skin color played a role in the poor treatment he received.
Excellent Customer Service and Knowledgeable Staff
On the other hand, many customers have praised the store for its excellent customer service and knowledgeable staff. Elmien Wingert, Grant I., Imthatgirl, Becky Salmond, Kathryn Pisko-Dubienski, Polina Adler, and Nick G. all gave the store 5-star ratings and praised the staff for their helpfulness, friendliness, and expertise.
Selection of Products and Value for Money
The store has a wide selection of lighting products, including retro-fit LED bulbs, which were a major win for Grant I. The prices of the products were considered reasonable by many customers, such as Becky Salmond, who praised the beautiful inventory at a range of prices.
Unhelpful Staff and Unprofessional Service
Unfortunately, not all customers have had a positive experience. H. S. gave the store a 1-star rating and reported that the staff was unhelpful, unknowledgeable, and unprofessional. The customer felt that the store was not worth the extra margin and that they would not return.
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