Your Pet's Comfort is Our Top Priority
Mountain View Veterinary Hospital is a Fear-Free certified small animal veterinary practice providing compassionate and comprehensive care for pets in Langley, Surrey, White Rock, and throughout the Fraser Valley. We are committed to building lasting relationships with our clients and delivering exceptional customer service every step of the way.
Our Expertise and Services
Our highly qualified and experienced team offers a wide range of services to keep your furry friends healthy and happy. We provide:
Preventative Care
- Routine vaccinations and deworming
- Parasite control advice
- Nutritional counseling
- Behavioral consultations
Medical Care
- Comprehensive wellness exams
- Diagnosis and treatment of illnesses and injuries
- Surgical and dental procedures
Specialized Services
- Digital radiography for accurate diagnostics
- In-house laboratory testing for quick results
- Advanced pain management options
Compassionate Care
- Fear-free handling practices and a calming environment to ease your pet's anxiety
- Separate entrances and exam rooms for dogs and cats to minimize stress
- Experienced technicians and assistants to provide gentle and compassionate care
Additional Offerings
- Online store for convenient pet food and supplies
- New client specials and financing options available
- Pet owner resources and educational materials
A Commitment to Quality Care
Our brand new, state-of-the-art facility features cutting-edge equipment and facilities for your pet's comfort and safety. We are proud to be recognized as Employer of the Year in 2021 and Practice of the Year by the Greater Langley Chamber of Commerce.
Join us in creating a healthier and happier life for your pet! Get in touch by phone or online to schedule an appointment today.
Decline in Quality of Service
Many reviewers have expressed dissatisfaction with the quality of service at Mountainview Veterinary Clinic. Several reviewers have mentioned that the clinic has declined in quality since the original team of veterinarians left. The current staff is perceived to be less caring and attentive, with some reviewers reporting that their pets are not receiving the same level of care as they did in the past.
Overpricing and Pressure to Purchase Additional Services
Several reviewers have complained about being pressured to purchase additional services, such as geriatric bloodwork and Nexgard, which were not initially recommended. Reviewers have reported feeling rushed and guilty into agreeing to these services, resulting in a significant increase in costs.
Inadequate Handling of Anxious Pets
Reviewers have expressed frustration with the clinic's handling of anxious pets. Several reviewers have reported that their pets were not made to feel comfortable and that the clinic's approach was inadequate. One reviewer was shocked by the clinic's refusal to work with her anxious dog, citing a "one strike policy" and offering sedation as the only solution.
Lack of Compassion and Rude Staff
Reviewers have also reported encountering rude and insensitive staff. One reviewer described being disrespected by a veterinarian who seemed more interested in getting through the appointment quickly than in making the patient feel comfortable. Another reviewer reported feeling like the clinic was only interested in making a profit, rather than providing quality care for pets.
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