Your trusted neighbourhood pharmacy
Our Story
Appleby Pharmacy is a family-owned and operated pharmacy in the heart of Burlington. Founded on the vision of delivering exceptional, personalized care and empowering our community with knowledge and support, we go beyond simply filling prescriptions. We take the time to get to know you and your family, understanding your unique healthcare needs and goals.
Our Team
Our dedicated team of pharmacists and healthcare professionals are passionate about providing exceptional service, delivering quality medication management, and building lasting relationships with our patients. Led by Pharmacist-in-Charge Vesna Vesovic, our team boasts decades of experience and unparalleled expertise in various aspects of healthcare.
Services
We offer a comprehensive array of services to cater to all your health and wellness needs, including:
Prescription Management
- Prescription transfers and refills
- Medication review and optimization
- Blister packaging for enhanced safety and convenience
- Home delivery of medications right to your doorstep
Custom Compounding
- Custom-made medications for children, pets, pain management, and other specific needs
Health & Wellness
- Personalized advice and guidance on various health topics
- Medication-related educational resources and support
Community Support
- Specialized services for group homes and assisted living facilities
- Medication management programs for improved safety and efficacy
Relationships Matter
We believe in building strong, personal relationships with our patients. Our team takes the time to listen to your concerns, answer your questions, and address your specific needs with empathy and understanding.
Why Choose Appleby Pharmacy?
- Local and independent pharmacy with personalized approach
- Experienced and compassionate pharmacists
- Comprehensive medication management services
- Commitment to community and patient empowerment
- Open year-round, offering unwavering support and care.
Exceptional Customer Service
The Pharmacy at Walmart Burlington North (#3170) has received numerous positive reviews for its exceptional customer service. Many customers have praised the friendly and helpful staff, particularly Neven, a pharmacist who has received special commendation for her clear explanations and patient approach. Customers have also appreciated the team's willingness to accommodate requests and provide valuable information about medications.
Waiting Time and Communication Issues
However, some customers have expressed frustration with the pharmacy's communication and waiting times. One reviewer reported being told that a medication would be ready the same day, only to be forced to return the next day when it was not available. Another reviewer experienced poor communication and was left waiting for a call to confirm the status of their prescription.
Accommodating Staff
Despite some issues, many customers have praised the pharmacy's staff for their accommodating nature. Reviewers have mentioned instances where the staff went above and beyond to resolve issues, such as helping with coverage information and finding alternative medications.
Overall Satisfaction
Customers have reported feeling satisfied with their experience at the pharmacy, citing the staff's professionalism, friendly demeanor, and willingness to help. Several reviewers have expressed their intention to continue using the pharmacy's services in the future.
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