At Avalon Cleaners, we pride ourselves on being a family-run business that has been serving Calgary for over 35 years. Our commitment to quality service has earned us a reputation for excellence in dry cleaning and laundry. We understand the importance of providing exceptional results, eco-friendly cleaning methods, and friendly service.
Dry Cleaning Services
At Avalon Cleaners, we use a safe, eco-friendly cleaning solution that does not produce any hazardous health, safety, or environmental affects or issues. Our dry cleaning process uses a solvent that removes oily stains without shrinking delicate fabrics. We also use a controlled environment to prevent shrinkage and damage to your clothing.
Shirt Laundry
Our shirt laundry service includes washing and pressing of shirts. We carefully examine the care label and fabric of each garment to determine the cleaning method. Our expert tailors will ensure that your shirt is cleaned, pressed, and folded or put on hangers to perfection.
Alterations
Whether it's repairing a loose button or altering a dress, our expert tailors will make your clothes look and feel brand new again. We understand the importance of preserving the quality of your garments and will handle each item with care.
Pick Up and Delivery
To save you time, we offer a convenient pick up and delivery service for your dry cleaning, shirt laundry, and wash and fold needs. Simply contact us and we will schedule a time that suits your needs.
Wash and Fold
Let us do your laundry! We take care of towels, undergarments, and bulk laundry. Simply place your items in one of our Wash & Fold Bags, and we will do the rest!
Wedding Dress Cleaning
After your special day, we will clean your wedding dress and box it for you to preserve its beauty. Our expert cleaning process ensures that your dress remains clean and preserved for years to come.
Our Values
At Avalon Cleaners, we value detail, communication, and quality. We believe in going above and beyond to ensure that our customers are completely satisfied with our services.
Our Locations
Visit one of our two convenient locations:
- Avalon Cleaners: 1105 Centre St NW, Calgary, AB T2E 2R1 (403) 230-0233
- Hi Neighbour Cleaners: 309, 19 St NW, Calgary, AB T2N 2J2 (403) 283-4123
Convenience and Quality
Reviewers praised Avalon Cleaners for their convenience, quality of service, and professionalism. They appreciated the fact that they were called when their garments were ready, and that there were parking options available. The cleaners were also commended for their ability to restore items to their original condition, including a traditional robe, winter coat, and cashmere sweater.
Customer Service
Avalon Cleaners received high marks for their customer service. Reviewers praised the staff for being friendly, courteous, and responsive. Mark, in particular, was highlighted for his prompt communication and willingness to go above and beyond to resolve issues. Reviewers appreciated the attention to detail and the effort made to make things right when mistakes occurred.
Missteps
However, not all experiences were positive. Two reviewers reported issues with their orders, including a delay in Dry cleaning and a mistake with their order, which resulted in an item being sent to the wrong person. Despite these issues, the staff was praised for handling the situation professionally and making amends.
Complaints
Only one reviewer reported a poor experience, citing a 1-star review. They mentioned that their order was delayed, and when they tried to pick it up, they were told it was not ready and not even in the same building. However, the issue was eventually resolved, and the reviewer was issued a refund.
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