Nestled in the heart of Uptown Waterloo, The Waters Spa stands as an urban oasis, offering a sanctuary where relaxation and rejuvenation meet. Established in 2007, we have proudly established ourselves as the region's most elegant and sophisticated day spa.
A Spa Experience Like No Other
Stepping into The Waters Spa is like entering a peaceful sanctuary. The serene environment and the gentle sounds of cascading water instantly soothe the senses, allowing you to shed the stresses of daily life. Our experienced and dedicated team will guide you through a personalized journey of wellness, offering a comprehensive selection of treatments and packages to cater to your unique needs.
Comprehensive Services for Every Need
From holistic massages and rejuvenating facials to luxurious body treatments and hair removal options, our menu offers something for everyone. We also specialize in creating unforgettable spa parties for individuals and groups, ensuring a memorable and enjoyable experience for all.
Highlights of our services include
- Hand & Foot Care: Revitalizing pedicures and luxurious manicures to pamper your hands and feet.
- Face Care: Customized facials tailored to restore and rejuvenate your skin.
- Massage Therapy: Choose from a variety of therapeutic massages designed to ease tension and promote relaxation.
- Body Treatments: From body wraps and scrubs to mud therapy and salt glows, experience ultimate body renewal.
- Hair Removal: Experience precision and comfort with our hair removal services.
More Than Just Treatments
At The Waters Spa, we believe in creating a holistic spa experience. We offer a range of amenities to enhance your journey to relaxation and rejuvenation, including:
- Luxurious locker rooms with infrared sauna
- A Couples Suite with a fireplace, soaker tub, and steam shower
- A cozy fireplace lounge
- A spacious manicure/pedicure room for groups
- A dedicated Club Room for men's treatments
Join Us at The Waters Spa and Escape the Ordinary!
Discover a world of relaxation and rejuvenation at The Waters Spa. Contact us today to book your appointment and experience the ultimate spa escape.
Overall Experience
The reviews highlight a mix of positive and negative experiences at the Waters Spa. Some customers had a wonderful time, praising the staff, ambiance, and treatments, while others had issues with booking, cancellations, and customer service.
Positive Aspects
- Staff and Ambiance: Many reviewers praised the polite, welcoming, and professional staff, as well as the calming and relaxing atmosphere.
- Treatments: Reviewers enjoyed various treatments, including massages, facials, and couples packages, mentioning relief from pain, stress, and breakouts.
- Gift Idea: One reviewer suggested that the spa is a great gift idea or treat for oneself.
Negative Aspects
- Booking and Cancellations: Several reviewers experienced issues with booking, cancellations, or changes to their appointments, including last-minute cancellations and rescheduling.
- Customer Service: Some reviewers felt that the spa did not handle cancellations or issues well, lacking empathy and offering insufficient solutions.
- Product Recommendations: One reviewer felt rushed into buying full-size products without being given samples, leading to skin irritation and breakouts.
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