Putting family fun back into golf
At Merlin Ford Lincoln, we're dedicated to providing an exceptional car-buying experience. Our commitment to excellence is reflected in everything we do, from our extensive selection of new and used Ford vehicles to our state-of-the-art Service and Parts centre, and our top-notch Collision Repair Centre.
Our Mission
Our mission is to provide a hassle-free car-buying experience, backed by our happy-to-help team. We believe that buying a vehicle should be an exciting experience, not a stressful one. That's why we're dedicated to making the process as easy and enjoyable as possible. Our team is empowered to find innovative ways to show our guests that we're happy to help, every time.
What We Stand For
At Merlin Ford Lincoln, we stand for excellence in customer service, transparency in our business practices, and a commitment to giving back to our community. We're proud to be a part of the Go Auto family, a company that shares our values and is dedicated to making a positive impact.
Our Services
We offer a wide range of services designed to meet all your automotive needs. From new and used vehicle sales to financing, service, and parts, we've got you covered. Our team of experts is dedicated to providing personalized service, tailored to your unique needs. Whether you're looking for a new Ford vehicle, or need service or repairs for your current vehicle, we're here to help.
Benefits of Choosing Merlin Ford Lincoln
At Merlin Ford Lincoln, we're committed to providing an exceptional car-buying experience. Here are just a few benefits of choosing us:
- A large selection of new and used Ford vehicles
- Ultramodern Service and Parts centre
- State-of-the-art Collision Repair Centre
- The Go Card, our exclusive rewards program
- 30-day exchange policy
- Free service loaners
- VIP customer service
Get in Touch
If you're looking for a hassle-free car-buying experience, backed by a team of experts who are dedicated to your satisfaction, look no further than Merlin Ford Lincoln. Contact us today to learn more about our services and how we can help you find your next vehicle.
Positive Experiences
Many customers have had excellent experiences at Merlin Ford Lincoln. They praise the sales team, including Carlos, Jenna, Kevin, and Larry, for being friendly, knowledgeable, and not applying pressure. Customers also appreciate the finance team, including Joey, Mark, and Ron, for being informative and helpful. The service team is also commended for their professionalism and communication. Several customers mention that their cars were fixed quickly and accurately, with one customer even reporting that a problem was diagnosed and fixed in a single touch.
Negative Experiences
However, some customers have had issues with the service department. One customer, Roxanne Angell, was unhappy with the lack of transparency around oil change wait times and felt that they were not able to schedule an exact time for their service. Another customer, Aliu Etu, had issues with the dealership taking too long to diagnose a problem with their vehicle and reported that they eventually had to take their vehicle to another dealership for repairs.
Be the first to review Merlin Auto Body.
Write a Review
